Office/branch Manager

2 weeks ago

Edmonton, Alberta, Canada City Orthodontics & Pediatric Dentistry Full time

If you are looking for a long-term position as the Office/Branch Manager in progressive, state of the art Orthodontic/Dental offices, with great pay and benefits please read below We are looking for a Full-Time Office/Branch Manager approximately 32-40 hours/week.

The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with team members, parents and patients.

It is also important that this person possesses a positive attitude with professional commitment, leadership skills and is friendly/out-going in a team-oriented environment.


Requirements:
(The applicant must meet the following requirements)

  • High School diploma
  • Human Resource experience
  • Exhibits leadership experience/qualities within a big team and acts as a trusted advisor to management
  • Be able effectively to manage conflicts
  • Be able to work independently
  • Must be computer proficient and learn new software easily (software's used in our office are Dolphin and Curve)
  • Be proactive
  • Ability to work in a fast paced environment and meet deadlines on time
  • Ability to adapt to change and a growing practice
  • High level of organization and attention to detail
  • Excellent communication and customer service skills
  • Proficient in English
Responsibilities and Duties

  • Maintain a partnership with other practice managers and doctors in all areas of the clinic (i.e. Financial, Clinical, Surgical)
  • Enforce office protocols
  • Ensure the smooth running of the front office on a daily basis
  • Understand the booking and maintaining of schedules for all patients (Orthodontic and Pediatric)
  • Problem solve patient scheduling issues
  • Address patient questions and concerns, respond to reviews
  • Understand our billing process and cost of procedures, treatments and consultations
  • Be able to acquire knowledge about all areas of the clinic and facilitate the smooth running of administrative duties in coordination with the clinical side of the practice
  • Overlook front end administrative staff across multiple clinics
  • Develop team and be instrumental in their growth at the company
  • Attend and participate in manager meetings
  • Some personal assistant administrative tasks
Qualifications and Skills

  • Minimum education: High School Diploma
  • Background in Human Resources or leadership (required)

This position offers:

  • State of the art office
  • Professional clinical and administrative teams
  • Full-Time hours hours per week)
  • Pay based on experience

Benefits:

  • Free Uniforms
  • Group Benefit package
  • Vacation Pay
  • Bonus Pay

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