ScotiaMcLeod Branch Systems Administrator/Branch Operations Assistant

1 week ago


Toronto, Ontario, Canada Scotiabank Full time

As one of the cornerstone businesses in Scotia Wealth Management, ScotiaMcLeod has earned a strong reputation for integrity, focused on delivering excellent service and trusted investment advice. Advisors at ScotiaMcLeod take pride in exploring creative ways to safeguard and grow their clients' assets.

About the Job and the Company

When you become part of ScotiaMcLeod, you will have the opportunity to implement Enriched Thinking, a distinctive approach that combines your client's perspectives with our expertise to achieve results. Working alongside a team of experts, you will offer a client-centered wealth management approach, allowing you to consider all aspects of your client's life, family, and business. With a focus on comprehensive wealth planning and support from wealth specialists, you will help clients see not only the big picture but also all the finer details.

Brief Introduction

As a Branch Systems Administrator/Branch Operations Assistant, you will play a crucial role in supporting the branch team by ensuring the smooth operation of workstations, voice communications, and multifunctional devices.

Is This Role Right for You

  • Provide proactive and reactive technical support for Branch Staff
  • Ensure optimal performance of all technology
  • Manage daily administrative operations of the branch
  • Oversee client account activities and ensure compliance
  • Act as the initial point of contact for branch clients
  • Offer basic-level training on applications to branch employees
  • Escalate issues to internal and external providers

Do You Have the Skills

  • Strong organizational skills with the ability to handle multiple priorities
  • Excellent verbal and written communication abilities
  • Deliver exceptional service in a professional and respectful manner
  • Proficiency in Microsoft systems such as Word, Excel, and PowerPoint
  • Familiarity with various operating systems and platforms

What's in It for You

  • Opportunity to build your future at ScotiaMcLeod with a commitment to diversity, inclusion, coaching, learning, and development
  • Join a purpose-driven winning team that prioritizes results in an inclusive and high-performing environment
  • Be part of a forward-thinking organization surrounded by a team of innovative thinkers
  • Contribute to making a difference in communities for both employees and clients
  • Enjoy an inclusive working environment that fosters creativity, curiosity, and celebrates achievements
  • Access to Scotia Academy for learning and skill development


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