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ScotiaMcLeod Assistant Branch Manager
1 week ago
- Leads and promotes a client-focused culture within his/her team to deepen client relationships and leverage the Bank's broader relationships, systems and knowledge.
- Manages all branch support staff and operations, by:
- Provide ongoing coaching and development of employees, performance management and annual goal setting, guidance, motivation and support.
- Resolve issues with employees and advisors or other team members.
- Plan and facilitate support staff meetings.
- Building a culture of high performance and continuous improvement
- Coordinate the set-up and onboarding of new support staff and advisors.
- Managing branches facilities and security access to branches
- Liaising with Head Office and Regional Office regarding new initiatives.
- Manages and implements procedures to ensure compliance with company policies and industry regulatory bodies, by:
- Ensuring that branches comply with privacy and anti-money laundering requirements
- Maintain all branch compliance files
- Assist in handling customer complaints and ensure that any potential violations of industry regulations are escalated to the Branch Manager, National supervision and Compliance.
- Approve trade corrections
- Acting as the branch's point of contact for internal audit
- Delegate for the Branch Manager supervision duties
- Monitor continuing education requirements for all licensed staff
- Partner with the Branch Manager to maintain a rigorous culture of compliance reflecting regulatory requirements and organizational standards to put the customer's best interests first.
- Assists the Branch Manager in managing branch expenses by:
- Query the Financial Information System (FIS) on various expenses
- Assisting in preparing branch budget and approving and management of all branch expenses.
- Supports Advisor teams by providing advice and support on HR related issues and sales leadership to advisors.
- Builds a high-performance environment and implements a human resource management strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicate the vision, values and business strategy; and managing succession planning and team development.
- Understands how the Bank's risk appetite and risk culture should be factored into day-to-day operations and decisions.
- Creates an environment in which their team conducts effective and efficient operations
- 5+ years of experience in the investment industry (wealth management/financial services)
- Investment Representative License (CSC, CPH)
- Branch Manager License (or Undertaking to take It)
- Process-oriented person and effective communicator
- Previous management experience is considered an asset.
- Strong problem-solving and interpersonal skills.
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
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