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Store Manager

3 months ago

Ottawa, Ontario, Canada BonLook Full time

Responsibilities:

  • Develop people through our core values
  • Hold the team accountable for results and have crucial conversations when needed
  • Develop a strategy to build a strong bench of talent and leaders
  • Recruit and hire people who are aligned with our culture and brand vision
  • Develop strategies and instore initiatives to meet business objectives
  • Manage team performance with ongoing coaching
  • Provide timely feedback on sales plans and key performance indicators
  • Produce results that meet or exceed company goals and maximize store profitability
  • Manage the store schedule in a way that supports business trends (labor management)
  • Be responsible for the quarterly and yearly strategies and operations
  • Work in collaboration and maintain a strong working relationship with our optician to optimize the customer experience
  • Represent the BonLook brand: reflect company values and brand image at all time
  • Know and understand the corporate story/vision and be able to inspire the team
  • Manage inventory
  • Ensure store visuals are up to date and following company standards
  • Motivate and keep team engagement high

Qualifications:

  • 3 to 5 years of managerial experience, preferably in retail
  • High school diploma or certificate in Business Administration or related field or equivalent experience
  • Knowledge of

Human Resources:
recruitment, training and performance management

  • Excellent communication skills and active listening
  • Excellent customer service skills
  • Excellent time management and organizational skills
  • Focused on problem solving and solution
  • Ability to interpret sales targets into action plans
  • Confidence in being able to coach and inspire team
  • Ability to prioritize in a fastpaced, everchanging work environment
  • Availabilities days, evenings and weekends
  • Bilingualism is a major asset (French and English)
Work conditions

  • Permanent fulltime and permanent parttime position
  • Must be available days, evenings and weekends
  • Group insurance, including medical and dental insurance, and VRSP available to all fulltime employees
  • Retail employees receive one complimentary pair of glasses, and corporate discount on glasses for future purchase and for their family and friends.
  • We offer a full training to help you make the best choices for our customers