Housekeeping Floor Supervisor

1 week ago

Whistler, British Columbia, Canada Fairmont Château Whistler Full time
Company Description

Your team and working environment:
Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia
- host mountain resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada's premier, year-round outdoor adventure destination
- just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and an on-site championship golf course, Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slope-side Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure. Join us and start yours today

Job Description:

Housekeeping Floor Supervisor
Reliable and engaging. As a Housekeeping Floor Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What you will be doing:

  • Lead and supervise the daytoday operation of the department to ensure service standards are followed with friendly and engaging service
  • Assist the Director of Housekeeping in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service
  • Other duties as assigned

Qualifications:

Your experience and skills include:

  • Highly organized, resultsoriented with the ability to be flexible and work well under pressure
  • Service focused personality is essential
  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • Degree or Diploma in Hospitality Management is an asset

Physical aspects include but are not limited to:

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting, carrying 50+ lbs
  • Occasional ascending or descending ladders, stairs and ramps
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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