Senior Manager, Delivery Governance

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Senior Manager, Delivery Governance Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

You will report to the Director, Portfolio Management. You will be overseeing the governance of centralized Delivery Governance controls across the Canadian Banking organization.

Your responsibilities will include executing and managing the end-to-end delivery controls reviews for all projects and initiatives within Canadian Banking to ensure Project, Program, and Portfolio Management (PPPM) policy and Enterprise Delivery Framework (EDF) guidelines and best practices are followed. You will work in partnership with Project Delivery stakeholders, Technology Partners, and PMO to validate the project deliverables and recommend pass or fail rating.

This entails reviewing, ensuring quality due diligence and identifying gaps between project deliverables provided and the PPPM policy, EDF guidelines, and Canadian Banking Best Practices for all Initiatives/Programs/Projects/Campaigns deemed in scope, including managing a repository of documentation, ensuring accuracy and timeliness of reviews, and evidence of must-have best practices.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Delivery Governance – Champion delivery reviews for all initiatives/Programs/Projects/Campaigns deemed in scope. This includes ensuring deliverables are complete and validating that documentation follow PPPM policy and EDF guidelines.
• Delivery Governance Reporting – Responsible for providing recommendations to the PMO Director, supported by well-articulated justifications. PMO Director's approval is required for delivery review assessment results and feedback to next phase of the initiatives.
• Delivery Governance SPOC – Single point of contact (SPOC) for the Canadian Banking delivery community as a lead within the PMO expertise with value-added guidance on EDF policy/standards and Canadian Banking best practices to enable the organization to maintain adherence to the delivery controls.
• Communication – Ensure open communication and relationship with Project Delivery stakeholders, Technology Partners, and PMO is maintained and leveraged as needed to improve on their adoption of the business governance guidelines and best practice.
• Maintain Relationships – Advocate/facilitate information gathering and sharing with the Business executives, leaders, owners and delivery managers, EPMO, Strategic Growth Initiatives (SGI) Office, Canadian Banking Project and Business Finance, and Canadian Banking Executive and Leaders throughout the execution of Portfolio Management functions. Seek and foster cooperation at all times to timely achieve shared business goals and priorities.
• Contacts- Partners and maintains ongoing open communication and relationship with the with Project Delivery stakeholders, Technology Partners, and PMO to ensure that PPPM policy, EDF guidelines, and Canadian Banking best practices are followed.

Who you are

• You have knowledge of Canadian Banking Products including systems and processes. You understand business end-to-end scenarios from a client, business user and product management view.
• You proactively provide advice. Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements.
• You are an experienced facilitator comfortable with executives. You're confident in your ability to approach, communicate with and support senior leadership strategically.
• You have excellent communication skills. You're confident in your ability to communicate detailed information in an impactful way and seek/foster cooperation at all times.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Financial Products, Project Management Similar Jobs (2) Sr. Manager, Governance and Control locations Toronto, ON time type Full time posted on Posted 4 Days Ago Senior Consultant, Global Payroll HR Service Delivery locations Toronto, ON time type Full time posted on Posted 10 Days Ago

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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