Mortgage Officer

2 weeks ago


Toronto, Ontario, Canada Vault Credit Corporation Full time

Mortgage Officer
Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. We are looking for a hard-working
Mortgage Officer to join our dynamic team.

You will be responsible for the mortgage post-funding administrative processes. We are looking for somebody who is looking to learn and is highly detail oriented.

You will be working in a fun, fast-paced professional environment where being detail-oriented with solid time management skills is critical.


Duties and Responsibilities

  • Responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity
  • Manage loan sales to multiple facilities by ensuring loan files are complete, required facilities forms and reports accurate and, ensuring communication to all parties within agreed timelines.
  • Manage property insurance updates, amendments and cancellations
  • Assist with the management of existing portfolio including, postfunding documents and discharges
  • Scheduling and coordinating construction inspections and preparing construction advance documents
  • Support the borrower through their mortgage inquiries by identifying customer needs and providing appropriate options and solutions
  • Process various updates to the mortgage account such as borrower contact information and requested account changes
  • A commitment to providing outstanding personalized service
  • Additional duties as assigned.

Skills Knowledge & Experience

  • Strong documentation skills and ability to manage large volumes of documentation.
  • Strong communication skills (professional, polished, clear verbal and written communication skills).
  • Meticulous attention to detail.
  • Ability to work in a changing and agile environment with constant moving targets.
  • Strong organizational, time management and project coordination skills.
  • Ability to handle multiple tasks simultaneously, prioritize high volume workload and meet strict deadlines for tasks/assignments.
  • Demonstrated ability to work in a team environment where flexibility, keeping others informed and anticipating needs are essential.
  • Demonstrated sound judgment, ability to deal with confidential and sensitive issues.

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