Full-time Parking Appeals Officer

7 days ago

Ottawa, Ontario, Canada Algonquin College Full time

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Parking, Lockers, Coin Operations & Card Services

Position Type:

Full-Time Support

Salary Range:

$27.81-$32.24-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

July 02, 2024

Length of Contract:

12 months

Posting Information

This job posting is now accepting applications from all qualified individuals.

Posting Closing Date:

June 20, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

The incumbent is the front line person who liaises with clients, departments, and personnel both internal and external to the College for appeals, under the supervision of the Manager.

Reporting to the Manager, Parking Lockers and Card Services, the incumbent is also responsible for assessing and rendering decisions on appeals filed on behalf of individuals who have received Parking Infraction Notices (PIN's) issued by the College Parking Enforcement Officer's and communicating the College decision to the Appellants, City of Ottawa, and Court Officials.

The incumbent, who as a valid cadre number, will be called upon to substitute for Enforcement staff and assume their duties while the regular College Parking Enforcement Officers attend court or are otherwise unavailable.

The incumbent will also provide front desk client service for Parking, Lockers and Card Services on a regular basis and as required, reconcile the front desk activities at the end of the day.

The incumbent, will maintain and trouble shoot the Pay and Exit machines in visitor lot.

Required Qualifications:

Minimum 2 (two) Year Diploma/Degree or equivalent in Security Management; Minimum three (3) years related experience working in parking and related operations, and / or Enforcement Services, with familiarity of procedures for the City of Ottawa offices of the Court and Parking Bylaw Enforcement As well as clerical duties.

This position is paid at Payband E

Vacancy is for P21229

This position is subject to the terms of the Support Staff Collective Agreement:

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at While we thank all those who apply, only those to be interviewed will be contacted.

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