Clinical Exercise Physiologist

Job Summary
This position is responsible for delivering experiential learning experiences to Health and Exercise Science (HES) Practicum students placed within the Hangar Fitness Center (the Hangar). As a professional member of the Athletics & Recreation team, the incumbent will assume the responsibility of providing a positive, high-quality customer service experience within all Hangar programs, services and facilities. The incumbent will be responsible for managing Health and Exercise Sciences practicum students and other students and/or professional staff to lead exceptional user experiences and programs within the Hangar Fitness Centre. This will be a piloted part time position during where there will be 10-15 Health and Exercise Sciences practicum students.

Organizational Status
This position directly reports to the Recreation Manager and works in collaboration with the Health and Exercise Sciences (HES) Practicum Coordinator and other HES faculty to deliver an exceptional experience for Health and Exercise Science Practicum students. They will work closely with the Customer Service Coordinator to ensure adequate supervision and staff coverage in the Hangar. They will also work closely with the Recreation Coordinator to deliver fitness-related services. This position directly supervises Health and Exercise Science practicum students and student staff. This position will work closely with users of the facility to ensure exceptional experiences within the Hangar Fitness Centre.

Work Performed

Major Responsibilities

Practicum Student Management

• Responsible for designing and delivering practicum student orientation and training.
• Scheduling all practicum students to ensure that they are meeting the requirements of their practicums as well as the Hangar Fitness Centre has required coverage during all operational hours.
• Responsible for overseeing, supervising and collaborating on physical activity assessment protocols and exercise prescription for practicum students to utilize for users on a one-to-one basis. Responsible for mentoring practicum students to deliver assessments, exercise prescription, and exercise technique correction.
• Responsible for creation of student learning plans inclusive of goals/objectives, responsibilities, supervision provided, and timeline/schedule.
• Responsible for delivering midpoint and final evaluations for practicum students.
• Development and delivery of professional development opportunities for practicum students.
• Providing supervision and mentorship for practicum students to ensure professional assessments, exercise prescription, personal training sessions and high quality and safe exercise in the Hangar Fitness Centre.
• Supporting the Customer Service Coordinator in supervising and scheduling Hangar Monitor student staff to ensure the Hangar Fitness Centre has required coverage during all operational hours.
• Provides training for all students on incident reports and emergency procedures as they will act as emergency wardens if required.
• Supports department student staff training days for Athletics and Recreation student staff, practicum students and volunteers.
• Supports department student staff team building by organizing student staff gatherings.

Personal Training & Instructional Programming

• Coordinate, schedule, and deliver personal training services to the UBC community.
• Manage personal training and instructional program registrations, waitlists, attendance, and withdrawals.
• Collaborates with faculty of Health and Exercise Sciences to explore and implement research that directly relates to fitness programming and personal training. Engages with other research programs to further translate knowledge into practice.
• Delivers fitness related programs/workshops with the support of practicum students that cater to the broad demographics of students and those traditionally under-represented.
• Market and promote all personal training and instructional programming.
• Manages PAR-Q form and consent form administration, collection and tracking applicable to personal training and instructional programming.
• Maintain full knowledge of current risk management standards and common safety practices in personal training and exercise programming and ensure adherence to such standards by all staff and students. Complete incident response and reporting as required.
• Collect statistics and data on program activities to evaluate and implement program changes accordingly.

The Hangar Fitness Center Operations

• Maintain and uphold policies, procedures, and etiquette of Hangar Fitness Centre and personal training to ensure high fitness services are delivered.
• Maintain and update training manuals, facility policies and procedures physical and electronic signage.
• Ensure that all fitness equipment is well-maintained and in proper working order, reporting any issues to the Facilities & Operations Coordinator to ensure timely repairs.
• Responsible for the general cleanliness and tidiness of Hangar and organizing/allocating work and duties to student/practicum staff.
• Provide accurate, courteous and professional service to all users and ensuring all student/casual staff are doing the same.
• Using ActiveNet in the most efficient and productive manner, properly training students to help with business processes including but not limited to maintaining a working knowledge of customer accounts, pass validation, photos, customer notes, reports.
• Ensure all facility users are kept up to date and aware of all facility closures and/or program cancellations/changes.

Consequence of Error/Judgement
When working in the high-risk environment of a fitness facility the use of good judgement, delivery of proper staff training and member education, effective decision making, and exercising proper risk management is imperative. Effective policies and procedures must be developed and maintained for staff and facility users to ensure a safe, friendly and welcoming fitness atmosphere. Failing to administer and maintain proper facility policies could result in serious injury to staff members and/or facility users; furthermore, delivering programs in an environment where exercise is taking place requires supervising properly trained staff. Failing to hire, supervise and evaluate staff may result in serious injuries to participants, a tarnished image of the university, or possible situations of university litigation.

Supervision Received
The Recreation Manager will oversee the daily operations of the Clinical Exercise Physiologist and the two will work as a team to develop and execute all Personal Training and instructional programs and services. Guidance and final decision making will be that of the Manager but decisions related directly to fitness will essentially be that of the Clinical Exercise Physiologist. This position will work closely with the Health and Exercise Practicum Coordinator and other HES faculty to ensure practicum students are receiving quality experiences. The Recreation Manager will provide direction to the program but, due to its magnitude, staff will be empowered to execute their work and responsibilities independently.

Supervision Given

Responsible for training, supervising, mentoring, and evaluating 10-15 Health and Exercise Sciences practicum students during the pilot year of this program The Clinical Exercise Physiologist will assist in the supervision of Hangar Monitor student staff and personal trainers where requested or necessary.

Minimum Qualifications

• Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
• Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
• Completion of a bachelor level university degree or higher in a relevant discipline in Human Kinetics, Physical Education, etc. is required.
• A minimum of four years related experience in fitness programming, strength and conditioning or related sport, recreation, and fitness activities or the equivalent combination of education and experience is required.
• Canada Society for Exercise Physiology – Clinical Exercise Physiologist certification required.
• Experience with staff management required.
• First aid certification required.

Preferred Qualifications

• A thorough understanding of providing exceptional customer service and the ability to empower others to do so.
• Experience in developing and delivering facility policies and procedures.
• Supervisory experience required.
• Experience leading professional development as it relates to fitness, exercise and conditioning.
• Experience in group/team training is an asset.
• A working knowledge of ActiveNet is an asset.
• Strong initiative and proven ability to work independently.
• Able to work well as a member of a team.
• Excellent oral and written communication, interpersonal, financial, computer and organizational skills essential.
• Demonstrated conflict-resolution skills.
• Results oriented.
• Able to generate and implement new ideas.

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