Structural Heart Clinical Specialist

2 weeks ago


Vancouver, British Columbia, Canada Boston Scientific Corporation Full time

Structural Heart Clinical Specialist:

  • Remote Eligible: Field Based
  • Onsite Location(s): Vancouver, CA
    Diversity
  • Innovation
  • Caring
  • Global Collaboration
  • Winning Spirit
  • High Performance


At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health.

That is why we stand for inclusion, equality, and opportunity for all.

By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Purpose


The primary objective of this Clinical Specialist role is to support the Divisional Manager in achieving the goals of the Structural Heart Division.

This role is covering Western Canada.

Requirements:

Must possess a university degree.

  • Minimum of 10 years of medical device experience as a clinical support.
  • 5 years hands on experience supporting TAVR implants.
  • 5 years hands on experience supporting Left Atrial Appendage Closure implants.
  • Knowledge reading and interpreting CT and Echocardiography images
  • Track record of outstanding clinical support that drives excellence in the field.
  • Strong business acumen and strategic problemsolving skills.
  • Ability to travel a must.

Responsibilities

Commercial Support:

Serve as the primary resource for clinical support assisting a wide range of activities relating to the implantation of Structural Heart products.


  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
  • Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient followup to assure customer and patient success.
  • Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Develop business relationships with hospital personnel (e.g., through conversation, meetings, participation in conferences), make new contacts in other departments within hospital and to identify key decision makers to facilitate future sales.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing initial and continuous training, education, and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.

Management Requirements
Not applicable.

Job Scope and Leveling Guidelines
-
Problem Solving:Develops solutions to a variety of complex problems of diverse scope and complexity where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in methods.

Req ID 556951:

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Clinical Research, Medical Research, Medical Lab, Medical Device, Patient Care, Healthcare

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