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Inventory Control/customer Service Representative

3 months ago

Tillsonburg, Canada DB Schenker Canada Full time
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back
- grounds, perspectives and skills. Together as one team, we are Here to move.

Position Description Summary

Principal Accountabilities
Maintain inventory data integrity and tracks accuracy of inventory.
Research root cause of inventory discrepancies by extracting data and using supplier inventory data.
Design implement and test internal controls, documentation, reporting, training, systems and solutions to drive inventory accuracy.
Establish partnership with client and operations to build inventory accuracy.
Develop and maintain cycle counts activities/annual count by leading counting activities, variance reporting and reconciliation of counting cycle.

Challenge the status quo by developing and recommending modification to existing processes and methodologies with a constant focus on continuous improvement.

Develop and manage and implement weekly analysis reporting.
Ensure compliance with OHS procedures and practices.
Set up Customers in WHMS.
Daily communication with transportation companies and customer.
Liaise with internal departments and clients.
Data entry of shipping costs and customer information.
Receiving orders through fax, phone and EDI.
Scheduling appointments.
Various customer related and administrative duties as needed.

Qualification

Knowledge and Skills
3-5 years in a fast paced environment with a proven track record
GMP trained
Strong computer skills and proficiency in MS office, specifically excel
Team orientated individual able to work constructively and cooperatively with team members as well as with other departments.
Strong attention to detail and quality focused.

Strong analytical and problem solving skills with an ability to conduct the root cause analysis and proactively analyze finding and identify opportunities for improvement.

Excellent interpersonal and communication skills.
A high degree of initiative and the ability to work in a team environment are essential.
Excellent knowledge of overall warehousing processes.
Strong computer skills.
Strong communication skills both written and verbal.
Excellent problem solving and time management skills
Detail orientated and excellent time management with the ability to multitask

Accommodation and Commitment to Equity


Schenker of Canada is proudly committed to ensuring equitable hiring practices and believes in giving each and every applicant an equal opportunity to succeed on his or her own merit.

Schenker of Canada strives to ensure that all recruiting processes are non-discriminatory and barrier
- free and will provide accommodations throughout the recruitment process to applicants with disabilities. If you are selected to participate in our recruitment process, please inform either the recruiter or the hiring manager of the nature of the accommodation(s) that you may require.
Information received relating to accommodation needs of applicants will be addressed confidentially.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Morning shift

Ability to commute/relocate:

  • Tillsonburg, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Are you willing to work from 8:00AM4:30PM or 6:00AM2:30PM?
  • Please provide your salary expectations

Experience:

  • 3PL/logistics: 1 year (preferred)
  • Inventory control: 1 year (preferred)
  • Customer service: 1 year (preferred)