Kiehl's Key Holder

2 weeks ago

Montreal, Quebec, Canada Kiehl's Since 1851 Full time
Depuis 1851, notre apothicaire new-yorkais n'offre que des formules efficaces pour la peau et les cheveux à une clientèle qui s'y connait. Notre expérience unique et considérable représente une combinaison de connaissances sur les plans cosmétique, pharmaceutique, herbal et médicinal, mise au point et améliorée au fil des générations. Chaque fois que nous servons un client, nous nous engageons à fournir un produit de qualité en lui offrant le meilleur service qu'il soit.Nous avons une ouverture de poste pour joindre la grande famille Kiehl's en tant que Key Holder. Le Key Holder est responsable de soutenir le gérant au niveau des plans stratégiques associés à la croissance globale de la boutique. Assister dans les opérations quotidiennes tout en maximisant les ventes. Diriger et superviser l'équipe pour promouvoir la marque et les valeurs auprès de nos clients.

Responsabilités principales:
Ventes et service à la clientèle:

- Assurer l'atteinte d'objectifs de ventes et de service fixés pour la boutique
- Maximiser la vente grâce à l'éducation, la connaissance produits et les standards de service.
- Diriger l'équipe par l'exemple dans le service et la vente.
- Offrir un service exceptionnel autant à nos clients existants qu'à nos clients potentiels
- Motiver et coacher l'équipe pour offrir un service à la clientèle exceptionnelle en accord avec notre image et notre positionnement premium

Gestion d'équipe:

- Gérer les quarts pour assurer que l'équipe soit préparée et prête à travailler et communiquer les informations pertinentes au début et à la fin de chaque quart
- Superviser et répondre aux besoins organisationnels quotidiens de la boutique incluant, mais ne se limitant pas à la propreté du magasin, le réapprovisionnement des stocks, la formation du personnel sur les techniques de ventes, le service à la clientèle, le marchandisage et la connaissance des produits
- Soutenir le Gérant de la boutique dans la réalisation de programmes de la compagnie en travaillant directement avec l'équipe pour exécuter des plans d'action qui rencontrent les objectifs opérationnels et organisationnels.

Gestion d'argent et de stock:

- Superviser et mettre en œuvre les politiques de gestion d'argent et des procédures de dépôt
- Analyser en partenariat avec le Gérant de la boutique les performances de ventes et les besoins d'inventaire, incluant le suivi des budgets d'achat et de dépense
- Gérer tout le matériel POS
- Gérer tous les problèmes liés au service après-ventes et les demandes des clients
- Garantir que tous les présentoirs du plancher soient remplis en tout temps.

Formation et Coaching:

- Maintenir ses connaissances à jour sur les produits et les standards de service
- Évaluer continuellement la qualité du service et donner un feedback individuel à l'équipe

Kiehl's Since 1851 was founded as an old-world apothecary in New York's Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl's customer. Our fine formulations have always been made with the most unique natural ingredients found the world over. Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl's for more than 165 years. We have an exciting opportunity to join the Kiehl's family as Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities
- Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools and customer service standards
- Utilize resources, eliminate roadblocks and drive process improvement
- Intermittent supervision required

Experience
- 2+ years of specialty retail store experience
- Working knowledge of store operation procedures
- Highly resourceful, flexible and ability to solve problems in a timely manner
- Willing to work flexible hours, including nights and weekends
- Ability to speak both French and English an asset

  • Part-Time Key Holder Part-Time Key Holder

    4 weeks ago

    Montreal, Quebec, Canada PSYCHO BUNNY Full time

    Can you envision your future accomplishments as a Part-Time KEY HOLDER at PSYCHO BUNNY? Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for...

  • Full-time Key Holder/sales Lead

    2 weeks ago

    Montreal, Quebec, Canada Club Monaco Flagship Full time

    OverviewA Keyholder will develop professional skills that will contribute to the financial growth of the company. He or she will be responsible to support the goals of the company and the individual store. A keyholder is expected to deliver on the company's customer service expectations, operational and loss prevention procedures, and people development...

  • Key Holder

    2 weeks ago

    Montreal, Quebec, Canada L'Équipeur Full time

    Salary: $17.00-$19.00 per hourBenefits: Dental care Life insurance Store discountFlexible Language Requirement: English not requiredSchedule: Day shift Evening shift Monday to Friday Morning shift Weekend availabilitySupplemental pay types: Bonus pay Overtime payEducation: Secondary School (preferred)Experience: Retail management: 1 year (preferred)Language:...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Place Rosemère**PostalCode**: J7A 3T2**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: February 17, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that fashion shouldn't...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Carrefour Neufchâtel**PostalCode**: G2C 1H7**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: February 9, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that fashion...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    Description: ÇA POURRAIT ÊTRE TOI Tu veux faire partie d'une équipe incroyable? Si tu es une personne chaleureuse et dynamique qui s'intéresse à la vente au détail – nous voulons avoir de tes nouvelles. Le poste Le troisième clé fournit une assistance relativement à toutes les directives liées aux éléments visuels, au...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Centre commercial les Rivières**PostalCode**: G8Y 1W1**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: August 18, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Carrefour Neufchâtel**PostalCode**: G2C 1H7**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: March 30, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that fashion...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Place Bourassa**PostalCode**: H1G 2T6**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: May 27, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that fashion shouldn't be...

  • Third Key Holder

    2 weeks ago

    Montreal, Quebec, Canada Ardene Full time

    **Location Details**: Les Galeries du Cap**PostalCode**: G8T 2A3**Category**: Retail**Requisition Number**: TKH-FT**Date Opened**: July 31, 2023**Number of Openings**: 1**Job Type**: Permanent**Pay Class**: Full Time**Education**: Some High School or equivalent**Career Level**: Experienced**Who We Are**:**Hey, we're Ardene**We believe that fashion shouldn't...

  • Regional Category Manager, EL IM&S Canada

    2 weeks ago

    Montreal, Quebec, Canada ABB Schweiz AG Full time

    Regional Category Manager, EL IM&S Canada Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Regional Category Manager, EL IM&S Canada

    2 weeks ago

    Montreal, Quebec, Canada ABB Schweiz AG Full time

    Regional Category Manager, EL IM&S CanadaTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Key Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Brunel Full time

    IntroductionOur client is a recognized leader in the food & beverage industry. They guarantee the quality of competitively priced products through their import-export business model and strategic investments in food safety auditing, farming, and food processing. They are readily committed to service, excellence, and honesty.As a Key Account Manager in their...

  • Senior Motor Control Engineer

    2 weeks ago

    Montreal, Quebec, Canada Centum T&S Full time

    About Centum T&S CanadaCENTUM T&S Canada offers electronic and software solutions for the transportation industry: - Information Management & Security: Passenger Information Systems (PIS), Video Surveillance, Public Address and Intercom, Ethernet Network, Automatic Passenger Counting (APC).. The company has two excellence centers located in Lyon, France and...

  • Key account manager

    2 weeks ago

    Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Salary :Activity area : Business services, Consumer goods, Industrial and manufacturingPost category : SalesProvince : QuebecRegion : Montreal, Montreal and surroundingsThe Key account manager is responsible for leveraging their knowledge, creativity, and strategic mindset to drive business growth and customer satisfaction. They lead complex projects, define...

  • Program Manager

    2 weeks ago

    Montreal, Quebec, Canada CAE Full time

    About This Role Reporting to the Director, Product Delivery and Customer Services - EMEAI - Civil Aviation, the Program Manager will be responsible and accountable for the delivery of all training products and aftermarket services to a portfolio of customers in the Europe, Middle East, Africa & India region. The incumbent will be responsible for program...

  • Key Account Manager

    2 weeks ago

    Montreal, Quebec, Canada AY Talent Full time

    The Sales Account Manager is responsible for leveraging their knowledge, creativity, and strategic mindset to drive business growth and customer satisfaction. They lead complex projects, define new program requirements, manage end-to-end sales processes, and maintain customer relationships. Manage and maintain a healthy pipeline of new business prospects. ...

  • Administrator, Legal

    2 weeks ago

    Montreal, Quebec, Canada TMX Investor Solutions Inc. Full time

    Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action,...

  • Key Account Lead

    2 weeks ago

    Montreal, Quebec, Canada Maison Battat Inc. Full time

    Key Account Lead – TargetMaison Battat Inc. – Montréal QCAt Battat, we're in the business of making kids happy. Thanks to our dynamic, talented, and motivated team, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 years We are currently looking for a Key Account Lead...

  • Key Account Lead

    2 weeks ago

    Montreal, Quebec, Canada Maison Battat Inc. Full time

    Key Account Lead – TargetMaison Battat Inc. – Montréal QCAt Battat, we're in the business of making kids happy. Thanks to our dynamic, talented, and motivated team, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 yearsWe are currently looking for a Key Account Lead to...