Lead Revenue Operations Analyst

1 week ago

Kitchener, Ontario, Canada Open Text Corporation Full time

Lead Revenue Operations Analyst:

  • Req id: Waterloo, ON, CA
    OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.

As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.


The OpenText Professional Services organization enables the success of OpenText customers through the delivery of solutions across the OpenText product portfolio.

Recently the organization has shifted focus to the effectiveness of its selling and go to market functions for services products.

With this shift comes the need for the improvement and development of data strategies, business intelligence, analytics models, and operational reporting.


The PS Sales Lead Analyst is a newly defined role dedicated to PS sales and critical to the future success of the PS organization.

The role will experience frequent engagement with executive management and must be strong voice for the PS field.

What It Takes:

  • Manage process and reporting activities to include financial, operational, organizational, compliance, efficiency, and others.
  • Complete complex data analytics on data from multiple sources.
  • Develop dashboards and KPI presentations for field and leadership consumption
  • Define, collect and analyze data to provide decision support to senior management.
  • Act as custodian of key financial, operational and fiscal plan data across the PS Sales organization
  • Represent and advocate for the PS Sales team in crossfunctional initiatives and projects.
  • Undertake ad hoc strategic, analytics, and program activity.
  • Team player with ability to work well with nationally and internationally disbursed customers and virtual teams.
  • Ability to adapt and function effectively in a fastpaced, changing environment.

What You Bring:

  • 5+ years of significant experience in providing data analytics
  • 5+ years of experience in Professional Services and Software/SaaS Sales
  • Deep knowledge of both Off Cloud and Cloud professional services business models and delivery practices as well as standard KPIs connected to Professional Services and sales
  • Advanced understanding of data analytics tools
  • Proven track record of working independently in a fast paced environment, providing information as needed, when needed
  • Direct experience with Salesforce CRM and SAP ERP
  • Strong written and verbal communication skills.
  • Ability to manage broad range of situations while maintaining objective viewpoint and positive attitude to support Services Business Partners.
  • Success in building trusted relationships with peers and colleagues across an organization
  • Excellent skills with Microsoft Excel
  • Ability to work at and with all levels of management

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