Account Executive

2 weeks ago


Bolton, Canada Titanium Logistics Inc. Full time

Job Summary

Job Duties and Responsibilities

  • Operate as the lead point of contact for any matters specific to your customers
  • Build and maintain strong, longlasting customer relationships
  • Ensure the timely and successful delivery of services according to customer needs and objectives
  • Communicate with CXR, CPS, and pricing to identify where customers have room for growth with our business
  • Forecast and track key account metrics
  • Identify opportunities for sales growth and development
  • Assist customers with inquiries and information requests and, as necessary, manage service failures and client responses
  • Develop new and grow existing client base by identifying growth points such as new lanes and quoting rates for these
  • Assists procurement with finding trucks by posting as needed and verifying any rate changes with all parties
  • Communicate with the pricing department and use the load link to set rates
  • Monitor tracking and tracing activates to ensure live updates are being acquired and communicated
  • Manage communication line for customer inquiries and requests
  • Manage service failures and client responses
  • Enter all leads into the company CRM

Required Skills and Qualifications

  • 35 years, Transportation or Logistics Industry Experience
  • Excellent negotiation and customer service skills
  • Excellent English verbal and written communication skills
  • Proficient knowledge of Microsoft Office
  • Proven problem solver

Preferred

  • A university degree or college diploma in a related field
  • Experience coldcalling
  • Previous experience with 3PL Freight Brokerage Sales

Position Details

  • Fulltime employment
  • Office environment no remote work available
  • Highest earning format available within the Company top performers are rewarded
  • Performance appraisal program
  • Share Purchase Plan opportunity to buy company shares through payroll at a 100% match
  • Group Benefits offered health and dental
  • Titanium is committed to investing in our employees through annual performance reviews we promote from within
  • We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._

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