In Room Dinning Server

2 weeks ago

Toronto, Ontario, Canada Delta Hotels by Marriott Toronto Airport Full time
Delta Hotels by Marriott Toronto Airport & Conference Centre is a 433 premium guestroom hotel with 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues.

We are located near Toronto's Pearson International Airport, with a streamlined design to allow guests the essentials needed for both business and leisure stays.

A destination bar and restaurant is located in the lobby for the ultimate travel experience.

Lot 41 Social Bar & Table offers eight taps, an eclectic and unique wine list, an extensive offering of sharing plates and professional mixologists to entertain.


Summary


As a member of our In-Room Dining team, you are one of many characters bubbling over with personality, humor, kindness and sincerity.

With a positive attitude and strong work ethic, you aim to please each and every guest by delivering a memorable experience.

Responsibilities and essential job functions include but are not limited to:

  • Deliver legendary customer service with a warm and friendly welcome, makes the guest comfortable and shares knowledge of our food and beverage offerings including personal recommendations
  • Processes IRD orders through phone/mobile app
  • Processes all cash transactions in an accurate and timely manner
  • Strong organization skills, maintains a clean workplace and ensures that all resources and product are in place allowing you to put the guest first and foremost
  • Delivers amenities organized through the Sales and Catering department
  • Opens and closes each shift in accordance with job standards
  • Stocks and replenishes supplies in In-Room Dining
  • Set up and restock of all required food and beverage offerings along with incidentals in Delta Pantry in accordance with Brand Standards
  • Takes inventory and completes requisitions for the Delta Pantry
  • Contributes to a positive team environment reinforcing good morale, respect and integrity of others.
  • Works in compliance with the requirements of the Brand Standards Audit (BSA)
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
  • Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • Postsecondary education
  • Knowledge and passion for food and hospitality
  • A minimum of one year experience as a restaurant or banquet server
  • Ability to stand and walk for prolonged periods of time
  • Outgoing and friendly
  • Able to work a flexible schedule including weekends and holidays
  • Strong written and verbal communications skills
  • Computer/app skills required
  • Attention to detail and strong organizational skills
  • Must have a valid smart serve certificate which does not expire in 2023 is required
  • Food Handling Certification preferred

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 24 per week

Salary:
From $15.50 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Tips

Application question(s):

  • Are you available to work a minimum of 3 shifts per week? Can you meet this requirement. Please answer yes or no

Experience:

- serving: 1 year (required)

Licence/Certification:

  • Smart Serve Certification that does not expire in 2023 (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)

Work Location:
One location

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