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Order Desk Clerk

3 months ago


Richmond Hill, Ontario, Canada Maple Roofing Supplies Full time
We are looking for an order desk clerk to assist customers with all of their shopping needs. You will be required to respond to customer inquiries and support them throughout their shopping experience. Duties include processing customer sales and returns by operating a cash register, and assisting other team members as needed. This position reports to the Store Manager.

Your role:

  • Assist customers in purchases, upselling and product recommendation
  • Daily banking reconciliation
  • Invoicing and filing, monthly statements
  • Complete all other duties as assigned

The qualifications we are looking for:

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
  • At least 6 months of experience identifying and selling products based on customer needs, including credit cards, installations, addon sales, and explaining warranties, product features, and benefits
  • At least 6 months of retail experience
  • At least 6 months of experience as a cashier
  • Ability to lift up to 25 pounds without assistance; may lift up to 30 pounds with or without assistance

Salary:
$18.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 5 years (preferred)

Work Location:
One location