Operations Support Coordinator

2 weeks ago


Vancouver, British Columbia, Canada British Columbia Maritime Employers Association Full time

The British Columbia Maritime Employers Association (BCMEA) is an unaccredited employers association currently representing customer member companies comprised of ship owners and agents, stevedores, container and cruise ship terminal operators.


As much of our industry is built around metal and machines, the shipping business has always relied on people to keep the supply chain moving, and it's this human side of the shipping business that we do best.

We help optimize our members' operations by adding our expertise in labour relations, safety & training and recruiting.

Purpose:


The BCMEA is recruiting for an Operations Support Coordinator who will be a member of the Training, Safety and Recruitment department.

This role is responsible for answering all inquiries relating to training and recruitment, directing visitors, answering incoming calls and a large variety of other operational tasks in support of the department.


Responsibilities and Activities:

  • Responding to telephone inquiries, collect and distribute mail, schedule meetings, provide backup support to reception on other floors as required
  • Organize catering for meetings and book classroom and meeting rooms upon request for training
  • Order office supplies, maintain office files, photocopy documents and respond to telephone inquiries
  • Schedule and track training programs
  • Provide support for ratings/ capabilities and training payroll
  • Maintain, scan/ upload documents to in house software and close training records
  • Digitize training records and ship hard copies to Iron Mountain
  • Data entry for all Training, Safety & Recruitment related documentation
  • Prepare correspondence, reports and other documents re: Trainer promotion letters, exit reports
  • Reimbursements for Occupational First Aid, caulk boot and tools
  • Issue port passes during recruitment
  • Provide claims support with correspondence to WSBC
  • Assist with the operations, coordination and logístical efforts of special projects as required

Knowledge, Skills & Abilities:

  • A high school diploma or equivalent with a minimum of one year of workrelated office or administrative experience
  • Selfstarter with excellent verbal and written communication skills
  • Capable of working independently with mínimal supervision and collaboratively as a member of a team
  • Proficiency with Microsoft office, primarily Outlook, Word and Excel required
  • Superior organizational skills
  • Ability to prioritize and meet deadlines
  • Superior attention to detail
  • Excellent timemanagement skills
  • Ability to multitask
  • Critical thinking and the ability to resolve issues in a timely manner

Job Types:
Full-time, Permanent

Salary:
From $55,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite gym
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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