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Technical Writer

3 months ago


Mirabel, Canada Capgemini Full time

IM Separation Program


Our client aims to be autonomous in use and management of systems to support the A220 by 2025 (date to be confirmed).


These systems support the following organizational capabilities:

  • Enterprise Resource Planning (or ERP) which includes Finance, Procurement, Plant Maintenance, Quality and other functions
  • Manufacturing Execution Systems (MES) systems which support the production of the A220
  • Human Resources (HR) including core HR, learning and certification, time and attendance and others
  • Customer Services (CS) including the customer portal, technical publications
  • IT Infrastructure
  • Enterprise tools and platforms
  • Cybersecurity, access management


Furthermore, a new Engineering Processes, Methods, Tools and Data (PMTD) Operating Model has been created to support and enable the Engineering business unit.


The IM Separation Program will bring about significant need for new tools development, migration of existing tools and deployment of existing tools from other business units to drive global Processes, Methods and Tools alignment.


Your mission

Responsibilities include:

  • Contribute to overall Business & Technical (functional and nonfunctional) requirements for Business Managed Tools documentation.
  • Create or amend existing documentation as required to support the project deliverables.
  • Verify documentation and make corrections by giving correct structure, format and writing style to be used in all PMTD deliverables.
  • Give coaching and support to interested parties on technical documentation guidelines for style, presentation and technical language for PMTD deliverables.
  • Support documents classification requirements in accordance with Airbus IP, data sensitivity and Export Control.
  • Implement and maintain a standardized information framework for all PMTD documents.

The skills we are looking for:

  • 5-10 years of technical documentation experience in engineering or software domains, experience in the aerospace industry is an asset.
  • Demonstrated experience in the implementation of information frameworks.
  • Demonstrated experience in writing documentation and procedure manuals for various audiences.
  • You are a team player with strong communication skills who interfaces well with the many business partners involved.
  • You have superb written communication skills, with a keen eye for detail.
  • You have good analytical, planning, problem solving and interpersonal skills.
  • You are motivated, autonomous, resultsoriented, show good team spirit and have a structured and proactive working method.
  • Bilingual (spoken and written) in French and English.


The Capgemini Freelancer Gateway is enabled by a cutting-edge software platform that leads the contingent labor world for technology innovation.

The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.


A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms.

Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations.

Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.