Mediator / Investigator

2 weeks ago

Toronto, Ontario, Canada IPC - Information and Privacy Commissioner of Ontario Full time

Mediator / Investigator

Organization:
Information and Privacy Commissioner of Ontario

Division:
Tribunal and Dispute Resolution Division / Investigation Department

City:
Toronto

Job Term: 2 Contract - Temporary (1-year)

Job Code:
Leg Assembly/I0- Leg Assembly/I09

Salary:
$76, $112,555 Per Year

Posting Status:
Open

Job ID: 215103


The Information and Privacy Commissioner of Ontario is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and Part X of the Child, Youth and Family Services Act (CYFSA).

Under these acts, the Information and Privacy Commissioner, Tribunal and Dispute Resolution Division:

resolves access to information appeals and complaints when government, health care practitioners/organizations and service providers refuse to grant requests for access or correction; and investigates complaints with respect to the privacy of personal information and personal health information held by government, service providers and health care practitioners/ organizations.


What can I expect to do in this role?:

As a Mediator/Investigator, you will:

  • Investigate privacy complaints made by members of the public under FIPPA, MFIPPA, PHIPA and CYFSA.
  • Attempt to effect settlement of complaints made by members of the public under the FIPPA,
  • MFIPPA, PHIPA and CYFSA.
  • Issue Mediator's Reports/Investigation Reports/PHIPA and CYFSA Decisions summarizing the outcome of the mediation/investigation.
  • Investigate and review certain complaints and selfreported health breach files in accordance with delegated decisionmaking authority, as assigned.
  • Improve customer service through participation in institution relations and appellant relations programs; and
  • Mediate and investigate complaints by:
  • Interpreting a broad range of legislation administered by provincial and municipal institutions to analyze, explain and determine interface, relationships and applicability to access and correction rights;
  • Explain the operation of FIPPA, MFIPPA, PHIPA and CYFSA to complainants, and the purpose and process of mediation and investigation;
  • Investigate the circumstances and gather facts surrounding complaints and selfreported health breaches;
  • Attempt to resolve complaints through mediation, by ascertaining positions of the parties, investigating means of settlement, and determining mediation strategies/approaches;
  • Where possible, provide parties with advisory opinions on the likely outcome of the complaint; and,
  • Complete all required documentation to process or close files.
  • Act as a delegated decision maker under FIPPA, MFIPPA, PHIPA and CYFSA by:
  • Preparing documentation soliciting written representations from the parties, analyzing past precedents, and issuing written decisions/reports with reasons.

How do I qualify?:

You will qualify for this position by demonstrating:

Knowledge:

  • Postsecondary education in a related field, or an equivalent combination of education and experience.
  • Proven investigation and mediation skills, including addressing cybersecurity incidents and privacy matters involving government institutions, health information custodians, and service providers.
  • Understanding of administrative law concepts.
  • Understanding of the provisions and the operation of FIPPA, MFIPPA, PHIPA, and CYFSA.
  • Proven mediation skills and a strong customer service and resolutionoriented approach to conflict situations.
  • A thorough understanding of computer technology and cybersecurity principles.

Interpersonal and Relationship Management Skills:

  • Ability to establish effective working relationships with employees, management and with both internal and external clients.
  • Ability to work both independently as well as act as an effective team member.

Analytical, Research and Project Management Experience:

  • Well-developed analytical/problem solving skills.
  • Ability to plan and conduct extensive research and prepare written reports, evaluations and recommendations.
  • You can identify risks and barriers to mediation decisions.

Communication and Presentation Skills:

  • You have welldeveloped oral communication skills to respond to issues and provide recommendations.
  • You have strong written communication skills to prepare reports and promote initiatives to internal and external stakeholders.

Preferred Asset Qualifications:

  • You have the ability to communicate (orally and in writing) in French.
What's in it for you?

  • A modern organization with a flexible hybrid work model with inoffice attendance at a minimum of 5 days per month.
  • Commitment to continuous learning and developmental opportunities for all its employees.
  • Work with an innovative and high performing organization committed to creating a positive organizational culture and highly dedicated to its mission

  • Mediator/investigator

    2 weeks ago

    Toronto, Ontario, Canada Legislative Assembly Full time

    The Information and Privacy Commissioner of Ontario is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and Part X of the Child, Youth and Family Services Act...

  • Mediator/investigator

    2 weeks ago

    Toronto, Ontario, Canada Legislative Assembly Full time

    The Information and Privacy Commissioner of Ontario is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and Part X of the Child, Youth and Family Services Act...

  • Investigator

    2 weeks ago

    Toronto, Ontario, Canada Ministry of Municipal Affairs and Housing Full time

    Do you have a background in investigations along with knowledge of Ontario Court of Justice procedures? The Rental Housing Enforcement Unit, Corporate Services Branch is seeking an Investigator to conduct investigations of companies or individuals alleged to have contravened the offences sections of the Residential Tenancies Act (RTA).OPS Commitment to...

  • Intermediate Associate, Fire Investigations

    4 weeks ago

    Toronto, Ontario, Canada -30- Forensic Engineering Full time

    Salary: Intermediate Associate, Fire Investigations Toronto, ON-30- Forensic Engineering, based in Toronto, has been serving the insurance and legal industries for over 15 years and is one of Canada's largest and most respected multi-disciplinary forensic firms. Our core team of 60+ professionals is enhanced through relationships with some of the top...

  • Intermediate Associate, Fire Investigations

    2 months ago

    Toronto, Ontario, Canada -30- Forensic Engineering Full time

    Salary: Intermediate Associate, Fire Investigations Toronto, ON-30- Forensic Engineering, based in Toronto, has been serving the insurance and legal industries for over 15 years and is one of Canada's largest and most respected multi-disciplinary forensic firms. Our core team of 60+ professionals is enhanced through relationships with some of the top...

  • Litigation Law Clerk

    2 weeks ago

    Old Toronto, Ontario, Canada Forge Recruitment Full time

    About the CompanyWe are pleased to be supporting our client, a full-service, mid-size firm in downtown Toronto in their search for a Civil Litigation Law Clerk. This opportunity offers the incoming law clerk an incredible opportunity to grow their skills while also working alongside some of the city's top litigators. About the RoleThe successful incumbent...

  • Specialist: Full-time, Part-time, and Part-time

    2 weeks ago

    Toronto, Ontario, Canada Fleming College Full time

    a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College's 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100...

  • Personal Injury Law Clerk

    2 weeks ago

    Old Toronto, Ontario, Canada Cartel Agency Inc. Full time

    Personal Injury Law ClerkOur Client, a well established, fast-paced law firm, is seeking a Personal Injury Law Clerk to join their team of legal professionals. Focused on helping others, this firm is looking for someone passionate and hard-working to carry out the values of the firm.You can put your experience to the test with an interesting and dynamic...

  • Student Conduct

    2 weeks ago

    Old Toronto, Ontario, Canada Fleming College Full time

    Student Conduct & Accountability Specialist Location Peterborough, ON : Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties, a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The...

  • Student Conduct Advisor

    1 week ago

    Toronto, Ontario, Canada George Brown College Full time

    CLOSING:May 3, 2024***Land_ _Acknowledgement George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._Equity Statement_ _**GBC Vision To...

  • Associate Director, Project Ma

    2 weeks ago

    Toronto, Ontario, Canada LVI Associates Full time

    LVI are seeking a forensic delay analysis professional to join a highly reputable construction disputes consultancy. You will work as part of an established team of industry leading experts.This role presents an excellent chance for a dynamic and driven construction professional with practical experience in delay analysis or forensic scheduling. In this...

  • municipal standards officer 1

    2 weeks ago

    Toronto, Ontario, Canada City of Toronto Full time

    Responsibilities: Carries out the legislated and legal requirements of a Provincial Offences Officer and/or Municipal Law Enforcement Officer, including the interpretation and application of a broad range of City of Toronto Municipal Code chapters, City bylaws and provincial statues, in a manner that ensures the integrity of law enforcement activities to be...

  • senior consultant

    1 week ago

    Toronto, Ontario, Canada LVI Associates Full time

    LVI are seeking a construction professional to join a highly reputable construction disputes consultancy.This role presents an excellent chance for a dynamic and driven construction professional with practical experience in construction claims and disputes related to cost and/or delay. In this role, you will work closely with construction claims and disputes...

  • Intermediate Examiner

    1 week ago

    Toronto, Ontario, Canada Ombudsman Ontario Full time

    Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.Do you have strong technical knowledge of...

  • Associate - Construction Claims/Disputes

    2 weeks ago

    Toronto, Ontario, Canada LVI Associates Full time

    This role presents an excellent chance for a dynamic and driven construction professional with practical experience in construction claims and disputes related to cost and/or delay. In this role, you will work closely with construction disputes experts and expert witnesses, assisting in the preparation and delivery of forensic analysis for various projects...

  • Senior Consultant

    2 weeks ago

    Toronto, Ontario, Canada LVI Associates Full time

    LVI are seeking a construction professional to join a highly reputable construction disputes consultancy.This role presents an excellent chance for a dynamic and driven construction professional with practical experience in construction claims and disputes related to cost and/or delay. In this role, you will work closely with construction claims and disputes...

  • Articling Student

    1 week ago

    Toronto, Ontario, Canada TD Bank Full time

    403137BRLegal Services / CounselToronto, ONMarch 16, 2023Company OverviewDepartment OverviewAs an Articling Student, you will, under supervision, provide assistance to support our lawyers in various stages of the litigation process with respect to the prosecution, defence and resolution of lawsuits. This includes preparation of draft pleadings, motion...

  • HR Business Partner

    2 weeks ago

    Toronto, Ontario, Canada The Salvation Army Full time

    Description Management Support in requesting a new job description Collaborate with stakeholders to determine if a job description exists within Workday; where a job description does not exist within Workday, work with leaders to develop the job description using existing tools and templates Leverage existing, standardized templates and job description...

  • Office Specialist, Bilingual

    2 weeks ago

    Toronto, Ontario, Canada Fairfax County Sheriff's Office Full time $69,325 - $115,541

    Fairfax County Sheriff's Office Human Rights Specialist II Fairfax , Virginia Apply Now Print (Human Rights Specialist II$Human Rights & Equity ProgramsGathers all available evidence necessary to render a recommended determination as to findings of an investigation into an alleged violation of the Fairfax County Human Rights Ordinance, any Fairfax County...

  • Strategic Human Resources Business Partner

    1 week ago

    Toronto, Ontario, Canada Humber River Hospital Full time

    Position Profile:Humber River Hospital. Lighting New Ways In Healthcare.Six years since opening our doors as North America's first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in...