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Technical Integration Specialist

3 months ago

Ottawa, Ontario, Canada Convergint Technologies Ltd Full time
Convergint is looking for an enthusiastic, results driven and forward-thinking Technical Integration Specialist to join their business in Ottawa. In this role, you will be responsible for analyzing, operating, and maintaining complex IT-based Physical Security Systems (PSS). The Technical Integration Specialist has an advanced understanding and applies professional concepts to physical security and PSS best practices.

Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace inclusion. You strive to be the best version of yourself at work and home.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal.

Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.

We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.


What you'll do with "Our Support and Your Experience"

  • Monitors ongoing performance, identifies system vulnerabilities and proactively corrects issues.
  • Conducts root cause analysis to identify underlying software and/or network issues contributing to the failure of security system components.
  • Performs testing to prove cause and effect, plans and implements corrections to prevent future system failures.
  • Programs, manages and operates CCURE access control system and Genetec Video Management system.
  • Develops training materials for security systems to be delivered to endusers.
  • Documents system operations and/or procedures.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Performs other duties and responsibilities as requested or required.

What You'll Need

  • Regular travel will be required to the regional sites, from coasttocoast, during the initial deployment phase.
  • Must be a team player working among a collaborative team of software developers, advanced network engineers, and physical security engineers.
  • Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
  • Advanced technical skills and experience related to electronic security systems.
  • Advanced programming skills and proven ability to troubleshoot problems and look for solutions.
  • Must be a selfstarter and work well without direct supervision.
  • Frequent visits to jobsites are required. Valid driver's license required.
  • Strong verbal, written and interpersonal communication skills.
  • Basic organizational skills and the ability to handle multiple projects simultaneously.

Company Benefits and Perks


Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.

We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Immediate comprehensive benefit plan (medical, dental, etc.)
  • Employer contribution to RRSP.
  • Work environment committed to safety.
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Corporate Social Responsibility Day
  • And much more

Requirements:

-
Must be eligible for GoC Security clearance: secret or higher level preferred
:

  • Expert integrator and programmer in the Software House C-Cure 9000 environment with previous experience deploying and supporting an enterprise networked environment with a multiregional C-Cure MAS/SAS distributed topology.
  • Capability to deploy and support Stratus everRun for high availability, and Stratus ARCserve for disaster recovery (DR) redundancy in the C-Cure MAS/SAS environment.
  • Ability to deploy and support Genetec's Security Center or comparable enterprise commercial grade VMS systems.

Minimum Certifications:


 CCure AC900
  • C-CURE 9000 Installer Maintainer Certification


 CCure AC900
  • C-CURE 9000 Advanced Integrator Certification


 CCure AC944
  • C-CURE 9000 Enterprise Architecture Certification
  • Installation & Administration experience with AC2444 and AC244
  • Stratus everRun. Certifications in both is considered an asset.
  • Genetec Security Center 5.x Omnicast (video) technical certification SC-OTC00
  • Genetec Security Center 5.x Enterprise (advanced) technical certification SC-ETC001

_ Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer._
**_ Visit our Convergint