Business Analyst

1 week ago

Charlottetown, Prince Edward Island, Canada Equest Full time
Description & Requirements

About Maximus

At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea, Sweden and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people's lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.

Maximus Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Department Summary

The Product team at Maximus Canada delivers eHealth software, services and support to 10 Canadian jurisdictions and internationally. The flagship product, Medigent, enables the automated processing and payment of medical claims for Medicare, Pharmacies, Dental and Medical travel. The Product streamlines the beneficiary enrolment and management process, enables provider portals for claim and payee management and provides clinicians with a real-time drug information system tailored to their jurisdiction.

Position Summary

The Business Analyst provides expertise in all aspects of business analyses and health Product Management. This role provides sound analysis of business problems, processes, key stakeholders and customers. Working within a matrix team structure, the Business Analyst provides all stages of the life cycle of preparing solutions, including problem analyses, user requirements definition and clarification, detailed design and configuration, testing, business process redesign, training, user acceptance, and approval for implementation. The Business Analyst provides implementation and production support, performs research, develops options, completes analysis and makes recommendations for technology solutions, including automated solutions, to support priority business needs.

What you offer us

Knowledge Skills and Abilities
  • Lead, plan and manage requirements including documentation, analysis, testing and feature acceptance;
  • Support and effectively communicate requested changes, enhancements, and modifications, verbally and through written documentation, to stakeholders, operation support and implementation teams so that solutions are well understood;
  • Drive process optimization and improvements;
  • Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications;
  • Lead the analysis of business processes and elicitation of requirements for software products;
  • Create documentation including requirements, user stories, acceptance criteria, user guides, process flows, and wireframes;
  • Translate conceptual user requirements into functional requirements and communicate to project team members;
  • Communicate changes, enhancements, and modifications, verbally and through written documentation, to project team members and stakeholders so that solutions are understood;
  • Develop, document, and execute test cases;
  • Identify and respond proactively to both business and project issues and escalate appropriately;
  • Participate in reviews of plans associated with project execution; and
  • Conduct training sessions, as required.
Preferred Skills
  • Experience implementing or maintaining Health systems
  • Digital project experience
  • Consulting experience
  • Strong knowledge of SDLC and Agile frameworks
Education and Experience
  • Diploma or degree in Business Administration, Computer Science or a suitable combination of education and previous work experience;
  • 5+ years of related work experience with business requirements analysis.
  • Experience working with digital health care solutions and health information standards;
Other

• Must be able to pass a Criminal Record Check

What we offer you

We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:
  • Competitive market-based salaries
  • Comprehensive employer-paid benefits
  • Four weeks of paid vacation
  • Group Retirement Savings Plan
  • Hybrid and remote work environments in Canada
  • Annual paid bonus based on overall company performance
  • Employee appreciation events
Maximus Global Core Values
  • Accountability - Accepting responsibility to solve problems and rise to each challenge
  • Collaboration - Partnering to instill trust and working as one
  • Compassion - Empowering humanity by applying empathy and insight to every interaction
  • Customer Focus - Cultivating an authentic desire to help others succeed
  • Innovation - Embracing change and championing new ways forward
  • Respect - Valuing the work we do, who we do it with, and the people we serve
We will be accepting applications until 11:59pm (PST) on June 21, 2024.

Please note that while all applications are appreciated, only those candidates selected for interview will be contacted. (No Agencies, Please)


EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy. We are committed and proud to build a workforce that reflects the communities we serve. We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.

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