Data & Analytics Content Writer

2 weeks ago


Remote, Canada IT Chapter Full time

Over the last years, to enable the Digital transformation and data analytics strategy, has invested in developing a consolidated Enterprise Data Platform (EDP) on Azure cloud, enabled by data and analytics tools and best practice operational and governance processes.


A change management methodology is in place and when enacted it provides, among others, a Change Scope Assessment, a Change Canvas and a Change Plan.

The Enterprise Data Operations & Technology (EDOT) team is seeking an experienced communications content developer / writer services with experience in Data and Analytics (D&A) domain to support the implementation of the change plans and create the content.


Responsibilities

  • Collaborate with the PO's and Data Engineering Chapter members to Create and Update
  • Data engineering development and support Process Maps/workflows.
  • Standard Operating Procedures for Data Platform Support including the Runbook, Backup and Recovery Procedures, Disaster Recovery.
  • Process/technical documentation like wiki pages, knowledge articles and selfservice guides for the Data Engineering practice.
  • Facilitate, Present and Review
  • Process workflow modeling in order to make process improvements, automation opportunities, accountability changes in the organization.
  • Monitor, support and report on progress of change plan activities
  • As part of the change plan execution activities, work with EDOT stakeholders at all levels to create communications content and participate in reviews of the content.

Requirements:

  • Excellent written and verbal communications skills, Presentation and facilitation experience with diverse group of technical Engineers.
  • Experience with developing Process flows/ Support Documentation in Software/Data engineering domain
  • Expertise in using Azure Wiki pages, Tools like Visio to document Process Diagrams.
  • Strong interpersonal skills
  • Strong working knowledge of MS suite of products, including creating and organizing MS Teams Channels
  • Bilingualism (English/French, spoken and written) is a strong asset.
  • Technical Writing certification/diploma and/or university degree in a related field, such as Journalism, Communications or English
  • Minimum 5 years' experience writing communications content in a data & analytics or IT environment
  • Experience in Process redesign in a technical development/support team.
  • Experience in implementing available change management plans, tactics supporting delivery teams in their daily comms requirements to stakeholders.

Job Type:
Fixed term contract

Contract length: 6 months

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have a valid reliability security clearance?

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Content creation: 5 years (preferred)
  • Visio: 3 years (preferred)
  • Data analytics: 3 years (preferred)

Language:

  • French (preferred)

Work Location:
Remote

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