Follow-up Support Worker

7 days ago

Edmonton, Alberta, Canada The Mustard Seed Society Full time
Mustard Seed's Mission is to build hope and wellbeing for our most vulnerable citizens through Jesus' love.

The Follow-up Support Worker (FSW) is part of an Intensive Case Management Team that will provide community-based support to participants connected to a Housing First Program.

Reporting to the Housing Plus Manager, the FSW provides client
- centered care, landlord support and connection to mainstream services. They will be responsible for meeting one on one with clients on a regular basis to assist with goal setting, accessing supports and enhancing life skills to help them move towards sustainable independence. This will require a broad spectrum of supports that will vary from participant to participant. The FSW will have a strong focus on client support related to maintaining participant tenancy.

Employment Type:
Full-time

Schedule:
Monday to Friday, 8:00 a.m. to 4:00 p.m.

Reporting to:
Housing Plus Manager

City:
Edmonton

Number of Positions to Fill:1

RFR #: 681

DUTIES AND RESPONSIBILITIES:

  • Maintain an active caseload, meet with clients on an ongoing basis through home visits
  • Collaborate with the client to develop a client recovery plan that is strength based and grounded in the principles of Housing First and Harm Reduction, monitor client progress towards goals
  • Maintain working knowledge of relevant community resources and supports
  • Actively connect clients with internal and external community supports
  • Advocate on behalf of clients
  • Attend appointments with clients and provide referrals as needed
  • Provide crisis intervention, as necessary
  • Maintain relevant, timely and accurate documentation, including data entry into ETO
  • Attend all team meetings, work collaboratively with the Housing Team and external client supports
  • Maintain client confidentiality and clear boundaries,
  • Life skills coaching focusing on budgeting, nutrition, employment and other areas as identified by client
  • Maintain positive relations with the landlord and communicate landlord expectations to participants
  • Provide written and verbal reports as requested
  • Active involvement in other duties and responsibilities as determined by the Housing Plus Manager

MINIMUM QUALIFICATIONS AND SKILLS

  • Undergraduate degree in Social Work or related field is preferred
  • Experience working with clients at risk; direct experience with Housing First initiatives and previous case management considered a strong asset
  • Understanding of barriers related to mental health, addiction, trauma and poverty
  • Understanding of Housing First and Harm Reduction principles
  • Able to maintain healthy boundaries, communicate care, and provide professional referrals
  • Excellent interpersonal, communication and documentations skills
  • Welldeveloped skills in relation to conflict resolution, advocacy and creative problem solving
  • A selfstarter with the ability to work with mínimal supervision

WORKING CONDITIONS

  • This position is dependent on government funding and may be adjusted as required
  • Fulltime, Monday to Friday, however some weekend and evening work will be required
  • Office work environment as well as visitation in client homes and travel out of office are required
  • Minimal physical effort: walking and accompanying community participants to public buildings and private homes, ability to lift 50 lbs. routinely
  • This position requires varied mental and emotional effort: must be able to respond appropriately to intense situations, provide conflict resolution, work directly with clients at risk

ADDITIONAL REQUIREMENTS

  • As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
  • Must have legal authorization to work in Canada on a fulltime basis for anyone other than current employer
  • Vulnerable Sector Check and Employment Security Check required
  • Personal vehicle, $2 million liability insurance and a valid class 5 driver's license required
  • A clear Driver's Abstract is required

COMPENSATION & BENEFITS


The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.


NOTE

  • Your privacy is important to us. The information we collect is used solely for consideration for employment.
  • Please visit our careers page to see more job opportunities.

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