Collections Officer

2 weeks ago


Toronto, Ontario, Canada Vault Credit Corporation Full time

Collections Officer

Required Skills and Responsibilities

  • Strong written and oral communication skills are essential.
  • Promptly notifying customers on assigned task list of delinquent monthly payment and collecting past due payments to bring the account back into good standing
  • Evaluate a situation and advise customers of necessary actions and negotiate debt repayment. Follow up frequently for payment or commitments as per company process guidelines.
  • Work with portfolio support team to monitor and follow up on selected mortgage renewal accounts in a timely manner and diligently complete administrative process to action renewal.
  • Accurately complete all documentation required in the required timelines, when working a file, according to company policy
  • Maintaining a watch list of files that will be potential result in defaulted leases/loans.
  • Problem solving and tactfully handling confrontational or stressful interactions, efficiently deescalating complaints, treating customers with integrity at all times.
  • Knowledge of contract terms and other contract documentation required to effectively enforce the contracts
  • Able to achieve exceptional results while maintaining high ethical standards and compliance to all policies and legislation.
  • Ability to multitask and successfully perform in highpace environment.
  • Work independently within a team to ensure service levels are being met
  • Determine when legal action is required and action on these accounts with speed
  • To escalate to management any queries beyond scope of individual empowerment
  • Diligently make notes and update client information in relevant software platforms.
  • Good mathematical skills and ability to understand payment histories, calculate payouts and renewals
  • Flexible and supportive to take on other tasks as Management may request

Requirements:

  • 35 years collections experience
  • Postsecondary education
  • Good English oral and written skills. French a bonus.

  • Collection Officer

    2 weeks ago


    Toronto, Ontario, Canada Laurentian Bank Full time

    Seeing beyond numbersTMAt Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and...

  • Collection Officer

    2 weeks ago


    Toronto, Ontario, Canada SinglePoint Group International Full time

    Join our vibrant and expanding team at SinglePoint as a Collections Representative. We pride ourselves on fostering a dynamic work environment where dedication is rewarded and growth opportunities abound.We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week:Monday through Friday between 8:30 am-8:00 pm ET and...


  • Toronto, Ontario, Canada Banque Laurentienne Full time

    Toronto- AdministrationFull Time March 2024Laurentian Bank. Seeing beyond numbersBuilding a better and different financial institutionFinancial BenefitsWorking EnvironmentCommuting and TravellingFood and DrinksNice to haveFinancial BenefitsPension planGroup InsuranceStock purchase programMortgage, Line of Credit, Personal Loan, low interest ratesIncentive...


  • Toronto, Ontario, Canada Vault Credit Corporation Full time

    Salary: Vault is a dynamic non-bank owned private lending company offering a diverse range of financial services, including mortgages, working capital loans, equipment financing, and various other lending products. Our dedicated team of experts boasts extensive experience in financial services and real estate, ensuring that we provide tailored solutions to...


  • Toronto, Ontario, Canada Vault Credit Corporation Full time

    Salary: Vault is a dynamic non-bank owned private lending company offering a diverse range of financial services, including mortgages, working capital loans, equipment financing, and various other lending products. Our dedicated team of experts boasts extensive experience in financial services and real estate, ensuring that we provide tailored solutions to...


  • Toronto, Ontario, Canada Vault Credit Corporation Full time

    Salary: Vault is a dynamic non-bank owned private lending company offering a diverse range of financial services, including mortgages, working capital loans, equipment financing, and various other lending products. Our dedicated team of experts boasts extensive experience in financial services and real estate, ensuring that we provide tailored solutions to...


  • Toronto, Ontario, Canada TorontoJobs Recruitment Division Full time

    Our client, located in Toronto is currently looking for a full time Collections Administrator to add to their team. About the Job: Conducts collection activities including but not limited to: Making phone calls and sending letter, email and fax correspondences to external customers; Processing customer payments (including arrears and recurring...


  • Toronto, Ontario, Canada DAC Group Full time

    Leading digital performance marketing agency seeks a Collections CoordinatorDo you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a...


  • Toronto, Ontario, Canada SinglePoint Group International Full time

    We are currently experiencing rapid growth and development. Our organization is looking for enthusiastic, career-minded individuals to be part of our recovery team. Your role as a French Bilingual First Party Collection Officer **is to contact and secure payment arrangements from delinquent accounts, as well as a close follow-up to complete the assigned...

  • Collections Manager

    2 weeks ago


    Toronto, Ontario, Canada Spinnaker Resorts, Inc. Full time

    JOB DESCRIPTION SUMMARY:This position is responsible for the development and management of the loan and homeowner associates' collection programs and training/supervision of the Collections team on a day-to-day basis. This position also monitors and directs staff production while ensuring goals are met/exceeded. Ensure that staff collections efforts comply...


  • Toronto, Ontario, Canada The HIDI Group Full time

    We are looking for a Collections CoordinatorHIDI's corporate reputation for providing high quality services with integrity has earned us the trust of our clients, and our people. When you join us, you will find an environment where open dialogue and innovative thinking are highly encouraged. We believe that challenging you with a diversity of assignments...

  • Collections Clerk

    2 weeks ago


    Toronto, Ontario, Canada Randstad Canada Full time

    Are you a customer service expert with previous experience in B2B Collections? Are you looking for a role that is mainly remote, working for a reputable name brand organization? If this sounds like you, let's talk Randstad has partnered with a thriving west end/Etobicoke client, looking for a Collections specialist for a contract position with the potential...

  • Collections Driver

    2 weeks ago


    Toronto, Ontario, Canada Equest Full time

    About Us: At Recycling Rewards, our mission is to reduce our carbon footprint one t-shirt at a time. Did you know, 85% of textiles end up in a landfill despite being 95% recyclable? When you join the Recycling Rewards team, you are working towards diverting millions of pounds of textiles and other items from our landfills every year. Let's make our Earth...

  • Collections Driver

    2 weeks ago


    Toronto, Ontario, Canada Talize Full time

    Collections Driver - Toronto,ON (Full Time) Recycling Rewards Toronto, 67 Alexdon Road, Unit B, North York, Ontario, Canada Req #1133 Thursday, June 13, 2024 About Us: At Recycling Rewards, our mission is to reduce our carbon footprint one t-shirt at a time. Did you know, 85% of textiles end up in a landfill despite being 95% recyclable? When you...


  • Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and...

  • Director, Collections

    2 weeks ago


    Toronto, Ontario, Canada Reliance Home Comfort Full time

    Director, Collections 2 Lansing Square, North York, ON M2J 4P8, Canada Req #4459 April 5, 2024 Find Your Limitless with Reliance By joining Reliance as a Director, Collections , you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to...


  • Toronto, Ontario, Canada Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...


  • Toronto, Ontario, Canada GM Financial Full time

    Overview:Why GM Financial?GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.Our team...

  • Collection Technician

    2 weeks ago


    Toronto, Ontario, Canada DriverCheck Inc. Full time

    Position: Collection TechnicianHours: Based on business needsType: CasualLocation: Client Site (TTC)DriverCheck is growingWe currently require a Dynamic, Smart and Results oriented individual for our Collection Technician located at our Client Site (TTC). We are looking for the kind of person that strives to ensure clients get the care they need; someone who...

  • Collection Technician

    2 weeks ago


    Toronto, Ontario, Canada DriverCheck Inc. Full time

    Position:Collection TechnicianHours:Based on Business NeedsType:CasualLocation: Toronto (Client Site)DriverCheck is growingAre you a creative genius? Are you a passionate, dedicated, smart, self-aware and detail focused individual? Then we need you on our teamWe are seeking a Collection Technician become an important member of the on-site team. This position...