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Business Systems Analyst, DIgital

3 months ago

Montreal, Quebec, Canada The British American Tobacco Group Full time

Imperial Tobacco Canada is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey

WE ARE LOOKING FOR A Business Systems Analyst, Digital

SENIORITY LEVEL: G34= Junior Level

FUNCTION, Information & Digital Technology

LOCATION: Montreal, Canada

ROLE POSITIONING AND OBJECTIVES

As a member of the Digital team supporting our New Categories portfolio, you will directly contribute to the sustained value and quality of our D2C product(s). In this role, you will use your problem-solving skills, business acumen, and systems knowledge, to support our Digital ecosystem and roadmap. Working closely with a cross-disciplinary team of business and technical members, you will play a key role in unlocking business requirements and translating them into technological solutions to help the team deliver.

Reporting Level: No Direct Reports

Geographic Scope: Canada

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Be a key contributor to the Digital Team's Sprint & Release Plans
  • Analyse and provide recommendations to improve current systems and processes
  • Be the domain expert for Digital to effectively understand business and technical problems and identify opportunities for improvement.
  • Provide ongoing support and maintenance of Integration solutions post implementation.
  • Interpret and refine business requirements using a variety of techniques and methodologies, including design thinking and agile business analysis principles
  • Work very closely with cross-functional teams to produce specifications, user stories and acceptance criteria
  • Raise service requests addressing the security, support, and operations of back-end infrastructure
  • Supports User Acceptance Testing process (UAT) and Systems Integration Testing (SIT) for new projects
  • Document all the details and artifacts from various teams that are involved to help the technical and business team create a repository for the technical assets of the company

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Experience Required

  • 3+ years in a Systems Analyst or Business Analyst role, preferably Azure experience.
  • Experience in e-commerce or MarTech is required

Technical / Functional / Leadership Skills Required

  • Strong technical skills – you don't have to be an engineer but can navigate APIs, databases, and system integrations.
  • Proficiency in requirement gathering, analysis and Documentation.
  • Great stakeholder management and collaboration with Product Owners, vendors and Marketing professionals
  • Proven experience with Agile methodology and tools (such as Azure DevOps)
  • Excellent writing and communication skills

Education / Qualifications / Certifications Required

  • Bachelor's degree or equivalent work experience
  • Have the legal right to work in Canada

BENEFICIAL

  • Experience working with data warehouses, such as Snowflake and PostgreSQL
  • Any professional certifications or accomplishments in digital technologies (e.g., APIs, Cloud, Web development etc.) and Agile Project Management (e.g. SCRUM, PMI, etc.) are desired.

ABOUT OUR ORGANIZATION

Imperial Tobacco Canada is Canada's leading tobacco and vaping products company and is part of the world's most international tobacco group: BAT. BAT is a global multi-category consumer goods business, operating in over 180 markets. Our purpose is to create A Better Tomorrow with a vision to Build a Smokeless world – one where smokers have migrated from cigarettes to smokeless alternatives. To deliver on our vision of Building a Smokeless World, our aim is to become a predominantly smokeless business – with 50% of our revenue in Non-Combustible products by 2035. We will do so by actively encouraging adult smokers to switch to smokeless alternatives – in essence, to 'Switch to Better.'

WHY JOIN US

We're redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge. To keep up with this change, we have the most passionate, collaborative and resilient people in the industry taking on new challenges and driving us forward. We employ close to 500 people coast to coast, originating from 47 countries, and have built an exciting company that is committed to its purpose and high performing. We recognise that it is our people who will deliver our strategy. Our six 'values (Truly inclusive, Do the right thing, Love our consumer, Passion to win, Empowered through trust, Stronger together), are built on the strong foundations of our corporate culture, underpin how we will drive progress and are the thread that must run through everything we do and how we do it - with a clear connection to our strategy and purpose. These six 'values' are embedded across the Group as we strive to empower our people and foster an exciting, rewarding workplace, emphasising inclusivity and collaboration to deliver sustainable growth.

We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, you'll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history.

OUR OFFER

Our company succeeds when our people thrive. So, we believe benefits should do more than enhance your career, they should enhance your life. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. Our approach considers your total well-being to support not only the professional part of your life, but the physical, emotional, social, and financial parts too.

Some of the outstanding benefits we offer include:

  • Competitive salary and bonus incentives.
  • State-of-the-art digital tools, and company paid IPhone.
  • Pension Contribution DCPP – employer contributes up to 11% of base salary.
  • 100% employer paid flexible medical & dental benefits – disability & life insurance coverage.
  • Free 24/7 Virtual Healthcare for all employees and their dependents.
  • Generous vacation time, in addition to our 13 company holidays.
  • On-site fitness center.
  • On-site medical center
  • On-site free parking
  • On-site CPE day-care.
  • Top-up to 100% of salary provided to all parents for up to 18 weeks.
  • Robust training and professional development programs, including global digitally enabled learning.
  • Career support - we'll give you the platform to accelerate your learning, become the best person you can be and achieve your career ambitions.

At Imperial Tobacco Canada, the future of work is about flexibility. We empower our employees to balance their schedules to what suits them the most and how they are most productive. We work with a hybrid workforce model where we view working from home up to 50% of the time as the new standard.

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at Imperial Tobacco Canada. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference

Imperial Tobacco Canada progresse à bon rythme comme aucune autre organisation ne le fait.

Pour réaliser nos aspirations, nous recherchons des collègues prêts à mettre notre philosophie en pratique au quotidien. Venez participer à cette aventure

NOUS SOMMES À LA RECHERCHERECHERCHE D'UN ANALYSTE DES SYSTÈMES D'AFFAIRES, NUMÉRIQUE

NIVEAU D'ANCIENNETÉ: G34= niveau junior

SERVICE:, Information & Digital Technology

EMPLACEMENT: Montréal, Canada

POSITIONNEMENT DU POSTE ET OBJECTIFS

En tant que membre de l'équipe numérique soutenant notre portefeuille de nouvelles catégories, vous contribuerez directement à la valeur et à la qualité durables de nos produits D2C. Dans ce rôle, vous utiliserez vos compétences en résolution de problèmes, votre sens des affaires et vos connaissances en matière de systèmes pour soutenir notre écosystème numérique et notre feuille de route. En travaillant en étroite collaboration avec une équipe interdisciplinaire de membres commerciaux et techniques, vous jouerez un rôle clé dans le déverrouillage des exigences commerciales et leur traduction en solutions technologiques pour aider l'équipe à livrer.

Niveau de rapport: aucun rapport direct

Territoire: Canada

VOS RESPONSABILITÉS

  • Soyez un contributeur clé au sprint et aux plans de sortie de l'équipe numérique
  • Analyser et formuler des recommandations pour améliorer les systèmes et les processus actuels
  • Soyez l'expert du domaine pour le numérique afin de comprendre efficacement les problèmes commerciaux et techniques et d'identifier les opportunités d'amélioration.
  • Fournir un soutien et une maintenance continus des solutions d'intégration après la mise en œuvre.
  • Interpréter et affiner les exigences commerciales à l'aide d'une variété de techniques et de méthodologies, y compris la pensée conceptuelle et les principes d'analyse commerciale agile
  • Travailler en étroite collaboration avec les équipes interfonctionnelles pour produire des spécifications, des user stories et des critères d'acceptation
  • Augmenter les demandes de service concernant la sécurité, le support et les opérations de l'infrastructure back-end
  • Prend en charge le processus de test d'acceptation par l'utilisateur (UAT) et les tests d'intégration des systèmes (SIT) pour les nouveaux projets
  • Documenter tous les détails et artefacts des différentes équipes impliquées pour aider l'équipe technique et commerciale à créer un référentiel pour les actifs techniques de l'entreprise

EXPÉRIENCES, COMPÉTENCES ET CONNAISSANCES ESSENTIELLES

Expérience

  • Plus de 3 ans dans un rôle d'analyste de systèmes ou d'analyste d'affaires, de préférence une expérience Azure
  • Une expérience dans le commerce électronique ou MarTech est requise

Compétences techniques, fonctionnelles et de leader requises

  • Solides compétences techniques - vous n'avez pas besoin d'être ingénieur, mais vous pouvez naviguer dans les API, les bases de données et les intégrations de systèmes.
  • Maîtrise de la collecte, de l'analyse et de la documentation des besoins.
  • Excellente gestion des parties prenantes et collaboration avec les propriétaires de produits, les fournisseurs et les professionnels du marketing
  • Expérience éprouvée avec la méthodologie et les outils Agile (tels que Azure DevOps)
  • Excellentes compétences en rédaction et en communication

Études, qualifications et attestations requises

  • Baccalauréat ou expérience de travail équivalente
  • Avoir le droit legal de travailler au Canada

AVANTAGEUX

  • Expérience de travail avec des entrepôts de données, tels que Snowflake et PostgreSQL
  • Toutes les certifications ou réalisations professionnelles dans les technologies numériques (par exemple, API, cloud, développement Web, etc.) et la gestion de projet agile (par exemple SCRUM, PMI, etc.) sont souhaitées.

À PROPOS DE NOTRE ORGANISATION

Imperial Tobacco Canada est la principale entreprise de tabac au Canada et elle fait partie du plus important groupe de produits de tabac au monde : BAT. BAT fait partie d'une entreprise internationale de biens de consommation multicatégories qui exerce ses activités dans plus de 180 marchés. Notre objectif est de créer Un avenir meilleur avec une vision pour construire un monde sans fumée - un monde où les fumeurs ont migré des cigarettes vers des alternatives sans fumée. Pour concrétiser notre vision de construire un monde sans fumée, notre objectif est de devenir une entreprise principalement sans fumée - avec 50% de notre chiffre d'affaires en produits incombustibles d'ici 2035. Nous le ferons en encourageant activement les fumeurs adultes à passer à des alternatives sans fumée - en substance, à « Passer à mieux ».

POURQUOI SE JOINDRE À NOUS?

Nous redéfinissons une industrie tout en passant au travers de notre propre transformation numérique, en utilisant l'innovation pour maintenir notre portefeuille de produits à la fine pointe de la technologie. Pour répondre à ce changement, nous avons les employés les plus passionnés, collaboratifs, et résilients de l'industrie qui acceptent de nouveaux défis et nous poussent à aller de l'avant. Nous embauchons près de 500 personnes d'un océan à l'autre, lesquelles sont originaires de 47 pays, et nous avons développé une entreprise passionnante qui s'engage dans son objectif et est très performante. Nous reconnaissons que ce sont nos employés qui exécuteront notre stratégie. Nos six valeurs (Véritablement inclusif, Faire ce qui s'impose, Aimer notre consommateur, La passion de gagner, La confiance, source d'autonomie, Plus forts ensembles), sont construites sur les bases solides de notre culture d'entreprise, sous-tendent la façon dont nous allons progresser et sont le fil qui doit traverser tout ce que nous faisons et comment nous le faisons - avec un lien clair avec notre stratégie et notre objectif. Ces six « valeurs » sont ancrées dans l'ensemble du Groupe alors que nous nous efforçons d'autonomiser nos employés et de favoriser un lieu de travail passionnant et enrichissant, en mettant l'accent sur l'inclusion et la collaboration pour assurer une croissance durable.

Nous nous sommes toujours engagés à recruter, à développer et à retenir les meilleures personnes dans nos fonctions commerciales. En tant que membre de notre équipe, vous vous joindrez à un milieu de travail exceptionnel, collaborant au-delà des frontières avec des collègues de plusieurs domaines pour faire évoluer notre entreprise dans l'une des phases les plus dynamiques de notre histoire.

NOTRE OFFRE

Notre entreprise réussit quand nos employés prospèrent. C'est pourquoi nous croyons que les avantages sociaux ne doivent pas seulement améliorer votre carrière, mais aussi votre vie. La croissance et le bien-être de notre personnel étant essentiels, nous offrons une rémunération, des avantages, des services et des programmes de développement riches pour aider les employés à maintenir et à améliorer leur santé, leur bien-être et leur équilibre entre vie professionnelle et vie privée. Notre approche, qui tient compte de votre bien-être global, vise à soutenir non seulement votre sphère professionnelle, mais aussi vos sphères physique, émotionnelle, sociale et financière.

Voici quelques-uns des avantages exceptionnels que nous offrons :

  • Un salaire concurrentiel et des primes incitatives.
  • Des outils numériques de pointe et un iPhone payé par la société.
  • Une cotisation au régime de retraite à cotisations définies avec une contribution de l'employeur allant jusqu'à 11 % du salaire de base.
  • Une couverture flexible des soins de santé et des soins dentaires entièrement aux frais de l'employeur, en plus d'une assurance vie et invalidité.
  • Des soins de santé en ligne gratuits en tout temps pour tous les employés et leurs personnes à charge.
  • Des vacances généreuses, en plus de 13 jours fériés.
  • Un centre de remise en forme.
  • Un centre médical sur place.
  • Un stationnement gratuit sur place.
  • Un centre de la petite enfance sur place.
  • Un complément pouvant atteindre 100 % du salaire pour tous les parents pendant 18 semaines.
  • De solides programmes de formation et de développement professionnels, y compris de l'apprentissage numérique de niveau international.
  • Un soutien professionnel pour lequel nous vous donnerons accès à la plateforme vous permettant d'accélérer votre apprentissage, de devenir la meilleure personne que vous puissiez être et d'atteindre vos objectifs de carrière.

Chez Imperial Tobacco Canada, le futur du travail se résume à la flexibilité. Nous permettons à nos employés d'avoir un horaire de travail équilibré adapté à leurs besoins et qui leur permet d'être aussi productifs que possible.:,Nous travaillons avec un mode de travail hybride, lequel autorise le travail à domicile jusqu'à 50 % des heures de travail en tant que nouvelle norme..

APPARTENANCE, RÉUSSITE ET SOLIDARITÉ

La collaboration, la diversité et le travail d'équipe se trouvent à la base de tout ce que nous effectuons ici chez Imperial Tobacco Canada. Nous savons que la collaboration avec des collègues d'horizons différents nous rend plus forts et mieux préparés à atteindre nos objectifs commerciaux. Venez et apportez votre différence


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