Account Manager

1 week ago


Toronto, Ontario, Canada City Wide Facility Solutions Full time
  • City Wide Facility Solutions provides over 20 building maintenance solutions to our clients. We are seeking a motivated and self-starting account manager who is interested in helping us grow the business so that they can potentially grow with us.
  • This is not an office job, as you will be visiting clients until the early afternoon every day, so if you like a changing workday that never gets boring and to be rewarded with both praise and financial incentives, keep reading
  • Facility Solutions Managers (FSMs) are account managers, outside sales representatives, and project managers. In this role, you will earn a competitive base salary with benefits to manage your assigned accounts and be given the autonomy to grow your book of business beyond your accounts through prospecting to earn uncapped commissions. The position requires the ability to prioritize work in a fast pace environment of competing tasks, possess discipline in following a schedule, employ strong communication skills (written and verbal), perform accurate administrative work, manage projects from start to finish, and exhibit the competitive nature to thrive / have fun in a sales driven culture.
  • As a Facility Solutions Managers (FSM) you will be responsible for ensuring client satisfaction within your territory / account assignment through making regular visits to meet with your clients (Weekly, Bi-weekly, or Monthly) and inspecting the quality of work performed.
  • You will manage between 50-60 accounts or $120k-$150k in contract revenue, based upon the size of the accounts you are assigned to, visiting between 6-8 accounts a day.
  • Through regular visits with clients, you will develop strong relationships that ensure monthly retention meets or exceeds company targets and through suggestive selling, you will meet your monthly sales targets.
  • You will be responsible for managing your assistant manager (Night Manager) to ensure problems are addressed, nighttime projects are completed, and scopes of work are followed in all accounts.

Metrics:

  • Revenue Retention: 90% of greater
  • Sell 40%-75% of contract dollars managed each month ($100k in contracts = $40k-$75k in extra sales)
  • Start 2 New Crews per month
  • Visit clients 1-4 times per month
  • Maintain 8-10 (out of 10) Client Rating

Base Salary: $50,000

On Track Earnings $120,000+ (with $150k account base)

Requirements

  • 3-5 plus year's sales and management experience in building maintenance, facility
  • management or equivalent experience.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail oriented and excellent follow-through on commitments.
  • Positive and out-going personality; great at building relationships and problem
  • solving.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation.

Benefits

  • Paid Training
  • Commission + Bonus
  • Car Allowance
  • Phone Allowance
  • Paid Vacation Accrual
  • Additional Benefit Options


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