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Csr - Customer Service Representative
3 months ago
Boyer GM is actively looking to hire a Customer Service Representative to join our busy Collision Centre. This is an excellent opportunity to join a dynamic team with great earning potential.
Located in a busy area of Ajax. One of the fastest growing communities in Ontario
We truly believe a company's most valuable asset is its employees We are happy to offer an exciting work environment that encourages teamwork and both personal and professional growth.
The CSR builds valuable relationships with customers by providing exceptional service throughout the vehicle repair process.
This is a full-time position Monday - Friday 8am - 5pm in our Collision Centre Office.
We offer an excellent compensation package, comprehensive health benefits.
Responsibilities:
- Willing to learn how to write repair estimates.
- Treat all customers in a courteous and respectful manner at all times.
- Answer phone calls.
- Provide customers with vehicle repair updates.
- Communicate with insurance companies.
- Arrange rental assistance for customers.
- Order and receive parts.
- Other duties as needed.
Qualifications
- Able to adjust and work in fast paced environment.
- Great people skills.
- Customer and team focus.
- Strong communication skills.
- Excellent organization and time management skills.
- Attention to detail.
Salary:
$15.50 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Onsite parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ajax, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)