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Customer Service Representative

2 months ago

Ajax, Ontario, Canada Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.

Our Values

We are committed to creating a positive impact on the environment and local communities through our business model.

We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.

Job Summary

We are seeking a Customer Service Representative to join our team at Savers. As a Customer Service Representative, you will be responsible for creating an exceptional customer experience, providing excellent service, and ensuring a positive shopping environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making recommendations.
  • Process transactions, handle cash and credit sales, and maintain a clean and organized store environment.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.

What We Offer

We offer a comprehensive benefits package, including extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.

We also provide opportunities for career growth and development, as well as a range of mental health services to support our team members' well-being.