Manager Service Formation F/H

1 week ago


Vancouver, British Columbia, Canada EightSix Network Inc Full time
Manager, District Parts & Service (DPSM)
Part Time / Full Time
Manager, District Parts & Service (DPSM)
Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.
All employees are required to espouse MMSCAN's company values, MMC WAY , and conduct themselves accordingly:
Think of Our Customers First; Strengthen Trust
Welcome All Facts; Share Difficult News First
Conduct and Challenge Yourself Professionally
and Respect All; Work as Part of a Broader Team

PURPOSE

The District Parts and Service Manager (hereafter referred to as DPSM) will act in a business consultant capacity to assist MMSCAN dealers in selling and servicing Mitsubishi vehicles parts and accessories.

They will assist in implementing programs, policies, and procedures in the aftersales areas, while providing their customers with a superior ownership experience while yielding profitable operations for the dealer and develop a long-term relationship with dealers within the assigned district.


RESPONSIBILITIES
Attain territory dealer KPI targets, including but not limited to parts, accessory, and dropship targets.

Regularly contact/visit dealerships to communicate, implement, and administer Aftersales Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.

Monitor and provide guidance to dealers in regards to adherence with policies and procedures, and participation in parts sales, parts inventory control, service training, warranty administration, consumer relations, customer satisfaction, etc.

Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service target attainment and profitability.

Provide automotive technical guidance/recommendations to dealership service personnel.
Process, resolve, and close customer inquiries with the assistance of various MMSCAN departments.
Confer, consult, and collaborate with Aftersales key stakeholders in the achievement of common KPIs.

Provide detailed accounts of dealer contacts and other significant interactions using the dealer contact report mechanism in TSi (or equivalent), including Action items that support objectives and corrective actions as required.

Assist with creating, coordinating, and hosting dealer communication meetings.
Perform other duties as assigned or required.

REQUIREMENTS AND SKILLS
Five years of professional level automotive Fixed Operations experience at the dealer or OEM level is an asset.
Ability to communicate in both English and French where necessary (Quebec Districts).
Current valid driver's licence and MMSCAN approved driving record.

Be the first to be notified about new Manager, District Parts & Service (DPSM) jobs in Vancouver, bc I agree to receive jobs matching this search by email and I agree to the Terms.

I can cancel alerts at any time.
About Mitsubishi Motor Sales of Canada, Inc.
Mitsubishi Motor Sales of Canada, Inc. in Vancouver, BC
#J-18808-Ljbffr
  • H&M Sales Associate

    4 weeks ago


    West Vancouver, British Columbia, Canada H&M Group Full time

    About the Role At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Associate, you will always put customers first,...


  • Vancouver, British Columbia, Canada Grouse Mountain Full time

    Job Title: F&B Assistant ManagerLocation: North VancouverDepartment: F&BReports to: F&B ManagerRole Status: Full time permanent.Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort....


  • Vancouver, British Columbia, Canada B+H Architects Full time

    CHIL Interior Design Vancouver is looking for a highly motivated Intermediate Interior Designer to join our Interiors Practice focusing on hospitality design. As a CHIL Interior Designer you will be creative, the one who is driven by success, and embraces being part of a high performance, best-in-class team. CHIL is looking for a strong team player able...


  • Vancouver, British Columbia, Canada H Mart Downtown Full time

    With more than 100 stores throughout Canada and USA, H-Mart is one of the Biggest Asian Grocery Stores in North America a great place to grow your career.At H-Mart, we provide opportunities for continuous development, competitive total compensation and a fun working environment. Our commitment is to deliver quality products and service to our valued...


  • Vancouver, British Columbia, Canada Recruiting in Motion Full time

    BC-owned and operated, we ensure all our candidates â temporary, contract, permanent, or executive â are provided with exciting and impressive employment opportunities. We are assisting the Provincial Health Services Authority with several important roles throughout Greater Vancouver and the Fraser Valley Regions.PHSA has a unique role in BC's health...


  • Vancouver, British Columbia, Canada Recruiting in Motion Full time

    BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. We are assisting the Provincial Health Services Authority with several important roles throughout Greater Vancouver and the Fraser Valley Regions.PHSA has a unique role in BC's health...


  • Vancouver, British Columbia, Canada Recruiting In Motion - Eastern Ontario Full time

    There has been an increase in online scammers falsely representing recruiting and staffing agency representatives, including Recruiting in Motion professionals.BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. We are assisting the...


  • Vancouver, British Columbia, Canada High Potential Recruiting Full time

    The method is simple : they apply a customer-friendly, face-to-face approach to our Brand Ambassador strategies. By directly meeting with customers, they can dramatically increase our client's sales without dramatically increasing their budget. Their technique is proven to be the most effective way to penetrate a targeted market and acquire new and...


  • Vancouver, British Columbia, Canada H & H Insulation Ltd. Full time

    H & H Insulation is recognized as one of the most trusted names in insulation industry. Proud to be 100% Canadian-owned and operated, we offer high quality services in thermal and acoustic insulation on both residential homes and commercial buildings in Metro Vancouver and surrounding area. As the business continually expands, we are looking for a full time...


  • Vancouver, British Columbia, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's...


  • Vancouver, British Columbia, Canada Forge Recruitment Full time $93,000

    Forge Recruitment is pleased to partner with a leading Western Canadian regional law firm with a focus on litigation and with offices in Toronto, Calgary and Vancouver providing a full-range of legal expertise. We are currently recruiting for an experienced Manager of Office Services & Facilities to support our client's growing and dynamic Indigenous...


  • Vancouver, British Columbia, Canada D&H Distributing Full time

    Cisco Sales SpecialistSUMMARYWith a primary focus of growing vendor sales with new and existing customers, the Sales Specialist serves as an extension of the vendor or technology category and is responsible for educating and enabling the sale of new and different technical products, programs, and/or services. Maintaining sound knowledge of diverse industry...


  • Vancouver, British Columbia, Canada Grouse Mountain Full time

    F&B Purchasing Manager Nancy Greene Way, North Vancouver, BC V7R 4K9, Canada Req #1512 Wednesday, June 5, Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to...


  • Vancouver, British Columbia, Canada Grouse Mountain Full time

    F&B Purchasing Manager Nancy Greene Way, North Vancouver, BC V7R 4K9, Canada Req #1512 Wednesday, June 5, Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to...


  • Vancouver, British Columbia, Canada Grousemountain Full time

    Wednesday, June 5, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over...


  • Vancouver, British Columbia, Canada Grousemountain Full time

    Wednesday, June 5, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for...

  • Project Manager

    1 week ago


    Vancouver, British Columbia, Canada Ledcor Full time

    Job Summary: You are an experienced Project Manager who has successfully delivered outside plant fiber optic builds, both aerial and underground. In this role, you will ensure that projects are completed on time and within budget. You'll work independently or with direction from the team, implementing the project plan and schedule, ensuring safety and...


  • Vancouver, British Columbia, Canada H+K Canada Full time

    Are you looking to kick-start your public affairs career by working with some of the business's smartest, most strategic minds? Working at H+K means being part of a global network of thinkers, doers, and game-changers, where good people and exciting opportunities are plentiful.Our Public Affairs team is fully integrated, so our interns get to work closely...


  • Vancouver, British Columbia, Canada SAP SE Full time $80,000 - $136,000

    Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. The User Assistance Developer will play a crucial role in...


  • Vancouver, British Columbia, Canada Loblaw Companies Ltd - Head Office Full time

    Toutes les références de candidats doivent d'abord être soumises dans Workday par un collègue de Loblaw actuel. Grâce à nos innovations et à nos produits de qualité, nous sommes présents pour nos amis, nos voisins, nos membres de la famille et nos collègues. Nous sommes à la recherche de personnes flexibles qui seraient ravies de se joindre à...