F&b Assistant Manager

1 week ago


Vancouver, British Columbia, Canada Grouse Mountain Full time

Job Title:
F&B Assistant Manager

Location:
North Vancouver

Department:
F&B

Reports to:
F&B Manager

Role Status:
Full time permanent.

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort.

In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

We currently have 2 open F&B Assistant Manager positions. One focusing on our Full Service Dining operations and the other focusing on our Casual Dining Outlets.

Key Responsibilities of the Role:

  • Reports to the F&B Manager (Casual Dining or Full Service Dining)
  • FSD Supervision of Altitudes Bistro and The Observatory / Casual Dining Supervision of GGCB, Lupins, Beavertails, Starbucks, Rusty Rail and other seasonal outlets
  • Ensure that all policies and procedures of operation are adhered to
  • Providing premium customer service at all times and ensuring controls are in place
  • Dealing with customer complaints in a polite and timely manner
  • Assisting in the management of the business unit to increase sales and profitability
  • Support and communication with all other F&B outlets and departments within Grouse Mountain
  • Assisting in the management of Supervisors and developing a large staff
  • Schedule writing
  • Set up of training and development for all new staff
  • Assisting in performance reviews and staff accountability
  • Assisting in inventory, labour management, and recruitment
  • Monitoring labour budget daily
  • Assisting with service as required
  • Requisition of product as required for daily operations
  • Other duties as required

Requirements:

  • A minimum of 2years experience in a supervisory or managerial role
  • Formal training or a Diploma in Hotel and or Food & Beverage management preferred
  • Serving it right
  • Excellent oral and written communication skills
  • Strong interpersonal skills and ability to resolve conflict
  • Ability to motivate and develop employees to achieve goals
  • Experience with MS Word, Excel
  • Experience with Optimum Control an asset
  • Ability to work a flexible schedule including opening, closing, weekends, and holidays

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