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Treatment Coordinator

3 months ago

Halifax, Nova Scotia, Canada Canadian Orthodontic Partners Full time
Metro Orthodontic Specialists: Join Our Team as a Treatment Coordinator

Metro Orthodontic Specialists has an exciting full-time opportunity for a skilled Treatment Coordinator to be part of our team. As part of Canadian Orthodontic Partners, we provide exceptional support services to our network of community-based clinics across the country, focusing on personalized Orthodontic treatment and top-notch patient care. Join us in our mission to build self-esteem, one beautiful smile at a time.



What We Offer:
  • Competitive Hourly Wage + Quarterly Bonus

Comprehensive Benefits Package including:
Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.

  • Educational Reimbursement Program.
  • Guaranteed shift hours and employees qualify for all Statutory Holidays.
  • Real Career Growth Opportunities
Key Responsibilities:
  • Welcome new patients with a friendly and enthusiastic approach.
  • Takes/facilitates necessary radiographs and photos for consultations/observation patients.
  • Review health history with the patient and/or guardian.
  • Record any history of trauma, pre-medication requirements, and relevant information.
  • Research recorded medication and note any orthodontic contraindication for the Orthodontist.
  • Determine patient and parents' concerns and treatment goals.
  • Introduce the Orthodontist to the family.
  • Assist in examination and data collection.
  • Record data accurately and concisely.
  • Review treatment plans and financial information with patients.
  • Provide informative and illustrative tools for treatment plans.
  • Assist patients in finding suitable payment options.
  • Communicate with patients and families effectively and offer assistance.
  • Complete administrative tasks and maintain service excellence.
  • Act as a liaison between patients, doctors, and other dental professionals.
  • Requirements:
  • 1 year of Front Office Dental experience considered an asset.
  • Experience as a Treatment Coordinator considered an asset.
  • Computer proficiency and willingness to learn new programs.
  • Knowledge of dental treatment plans and insurance requirements preferred.
  • Certified Level 2 Dental Assistant an asset.
  • Background in clinical work considered an asset.
  • Interpersonal and communication skills are essential.