Field Service Technician

2 weeks ago


Dartmouth, Canada Prime Material Handling Inc Full time

Are you a self-motivated technical professional with a strong mechanical aptitude interested in building a career with a prominent organization?

If so, Prime Material Handling Equipment Limited would love to hear from you


We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been providing our customers with high quality equipment, rentals, parts, training, and service since 1993.

With branches located in Nova Scotia and New Brunswick, we are looking for a
Field Service Technicians to join our
Saint John Branch.



Reporting to the Service Supervisor you will be responsible for:

  • Diagnosing and repairing service equipment.
  • Maintaining mechanical and physical condition of service equipment.
  • Performing scheduled maintenance work.
  • Managing van parts inventory.
  • Maintaining customer's equipment in a costeffective manner.
  • Responding to customer requests for service as assigned by the Service Dispatcher.
  • Arriving at the customer's site in an effort to determine the nature of the problem requiring repair.
  • Determining if the parts required for the repair are on hand.
  • Completing service reports and job timecards.
  • Reviewing service reports with the customer and obtaining their authorization with regards to the competition of work.
  • Checking with the Service Dispatcher before leaving the customer's site to determine next customer scheduling.
  • Working and adhering to the Company's occupational health and safety guidelines.
  • Completing paperwork that forms the basis for the Company's service revenue billing system on a timely basis.
  • Attending training as directed by supervisor.
  • Other duties as assigned by the Service Supervisor and Service Dispatcher.

Skill Requirements:

  • Previous experience in an industrial environment considered a strong asset.
  • Previous electrical, diesel, hydraulic and heavyduty equipment technical experience considered strong assets.
  • Good analytical skills to diagnose mechanical problems with mínimal supervision.
  • Good interpersonal skills with the ability to interact with customers in a varying range of situation.
  • Ability to lift to 70 lbs.
  • Ability to manage multiple jobs at one time.
  • Ability to complete paperwork for multiple jobs accurately and timely.
  • Automotive Service Technician/Red Seal Certification considered an asset.

Prime Material Handling Equipment offers a competitive salary, medical and dental plan, RSP and other benefits in a family-oriented, safe, and respectful work environment that continually encourages its greatest assets to learn and develop

Salary:
$27.60-$35.74 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • RRSP match

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay
  • Tips

Work Location:
One location

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