Field Service/gate Technician

2 weeks ago

Dartmouth, Canada Wilson Security Limited Full time

**The Opportunity**

Wilsons Security is redefining security for home and business owners across Canada. With a forward-thinking mentality, we provide clients with solutions that protect their loved ones and their investments. We also offer integrated home automation, energy management solutions, and innovative new Smart Connect systems for making the most out of your home technology. Most recently, we've expanded to provide our clients extra peace of mind and independence through interactive wellness systems that help keep senior loved ones safe at home, longer. We're always looking for ways to bring our clients superior value and service. We're your trusted, local experts.

Come join our motivated team of technology experts and gain invaluable field experience in parking and gate systems, while working with rapidly evolving technology.

Wilson Fuel Co Limited has been recognized as one of "Canada's Fifty Best Managed Companies."

**Duties**:

- Service, install and repair gates, gate operators and parking payment systems, with detailed notes of all work completed.
- Perform in-shop repairs on a wide range of electronic, mechanical, and computer-based products.
- Assist in installation projects, configuration/programming, testing, and customer training, ensuring that scope of work is followed, project is planned and executed within established timelines.
- Provide customer telephone support and remote desktop support, explaining service and repairs.
- Provide recommendations for upgrades or replacements.
- Assist with in-shop quality control product testing and product development testing during beta and site-trial phases of product releases.
- Maintain inventory and ensure all inventory processes are completed.
- Perform occasional out of town service calls throughout the region.
- Perform on-call after-hours service on a regular rotation with a team of field service technicians.

**Education**:
Electronics Technician Diploma or Electronics Engineering Technologist Diploma from an accredited post-secondary school institution
- or
- Computer Engineering Technician or Computer Engineering Technologist Diploma from an accredited post-secondary school institution.

**Skills Required**:

- Programming / networking experience required.
- Working knowledge of:

- Windows and Linux Computer Servers and Workstations
- Microsoft Windows and Linux Operating System Fundamentals
- MS-SQL Database Engines
- Programming in C++ language and Java Script
- Network Devices-Routing and Switching Essentials
- Electronics circuits
- Programmable Logic Controllers
- Relay logic
- Electric motors and associated control devices
- Experience in gate/gate loop installation and repair.
- Experience with access control integration.
- Strong problem-solving skills and attention to detail
- Strong communication and customer service skills.
- Valid driver’s license/ clean drivers abstract.

**Job Experience**:
**Employee Benefits**:
This a full-time permanent position with a very attractive compensation package including benefits, pension matching, and other employee incentives.

If you are interested in this position and meet the above criteria, please apply

We thank all applicants; however, only those selected for an interview will be contacted.

**Education**: Preferred
- Technical/other training or better in Computer Engineering
- Technical/other training or better in Electronics Engineering Technology
- Technical/other training or better in Electronics Technology

**Skills**: Preferred
- Time Management
- Attention to Detail

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