Technical Product Manager- Platform

6 days ago

Montreal, Quebec, Canada Acumatica, Inc. Full time

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don't take our word for it—read what analysts like Gartner and Nucleus Research have to say about us.

Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Construction, Distribution, and CRM, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations' unique strengths, and support their clients by following them anywhere on any device.

Acumatica's culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.

About the position:

Acumatica is looking for a Technical Product Manager - Platform with a strong background in web technologies and experience with business management software. The right person will help manage the Acumatica platform components that help external partners and internal development teams create world-class applications. This includes understanding how to apply development and database technologies to build low-code / no-code tools so non-technical users can configure workflows, notifications, and screens within the system. For features that cannot be built internally, the Platform Product Manager will work with engineering to strengthen web APIs, web hooks, and system interfaces.

The Platform Technical Product Manager will help manage the product roadmap and gather feedback by working with Acumatica customers, support, sales, developers, and external ISVs. After speaking with stakeholders, the Product Manager will prepare requirements documents to inform developers of changes.

What the job entails:

Product Planning

  • Manage the product roadmap from strategic planning to tactical activities.
  • Speak with customers and partners as well as internal teams to understand how our product is customized and tailored to meet real-world scenarios.
  • Create, maintain, and present external product roadmaps.
  • Document benefits of planned features and ensure senior management is presented with the information necessary to make informed decisions.

Market Analysis

  • Perform market analysis including research, technology assessment, competitive landscape and analysis, and market problems identification.
  • Visit existing Customers and Partners to gather requirements and gain market knowledge.
  • Gain knowledge by managing focus groups, community engagement, user groups, and advisory boards.
  • Document and present market requirements.

Product Launch Readiness

  • Execute new product release activities and coordination across the entire organization.
  • Review functional design documents and work with the development team with its associated project development plan/schedule.
  • Document new features and communicate the benefits to partners and customers through videos, data sheets, presentations, battle cards, and more.
  • Identify early adopters and manage the beta release process.
  • Review documentation and training materials and provide feedback and guidance to Education teams.
  • Review output of the Quality Assurance group to ensure the needs of customers, prospects, partners, and markets are built and delivered to a high level of satisfaction.
  • Train internal support and services teams on new product capabilities.

Program Management

  • Prepare and monitor quality metrics and drive improvements as needed.
  • Document and present conceptual ideas and design rationale.
  • Ensure sales and partners are conducting proper discovery and analysis of customer projects to mitigate risk and achieve successful deployments.

Customer Success and Support

  • Become the platform, workflow, integration technologies, and customization subject matter expert.
  • Resolve escalations from the support, customer success, and implementation teams.
  • Work with support to identify knowledgebase topics and assist with writing articles.

You are a great fit for this position if:

  • You have business management software experience.
  • You understand web development, web service APIs, and database technologies.
  • You have 5+years of product management, development, and delivery experience with SaaS business applications.
  • You enjoy spending time in the market to understand how customers customize and tailor our products and apply that knowledge to build innovative solutions.
  • You have experience working withcrossdiscipline, geographically dispersed teams.
  • You possess a unique blend of business and technical savvy
  • You are detail orientedand organized, with strong decision making and time-management skills
  • You have large company experience that you would like to apply to a smaller team.
  • You know how to build an action plan, lay out goals, strategies, tactics, and timelines.
  • You are self-driven and realistic about your goals.
  • You have exceptional organizational and communication skills.

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.


#J-18808-Ljbffr

  • Technical Product Manager- Platform

    6 days ago

    Montreal, Quebec, Canada Acumatica, Inc. Full time

    Acumatica is a company with a clear direction and a global presence, recognized by top analysts like Gartner and Nucleus Research. We are a key player in cloud ERP, providing innovative solutions for businesses worldwide.At Acumatica, we focus on empowering small and mid-sized businesses to unleash their potential and drive growth. Our cloud-based business...

  • Product Manager, Education Platforms

    6 days ago

    Montreal, Quebec, Canada Autodesk Full time

    Job Requisition ID # 23WD7347 La traduction en Français se trouve plus bas/The French translation can be found below_23WD73477 Product Manager, Education PlatformsPosition OverviewAutodesk's Digital Customer Lifecycle team is hiring a Product Manager for our Education Platforms. You'll help us elevate the user experience and digital functionality for our...

  • Technical Product Manager

    6 days ago

    Montreal, Quebec, Canada Finsana Full time

    SUMMARY:FINSANA is a global fintech company that specializes in catering to underserved and underbanked consumers. Our organization has a passion for helping people financially through our technology solutions which has allowed us to serve millions of consumers globally.Headquartered in Montreal, Canada with offices in the United States and Latin America, we...

  • Product Technical Manager

    6 days ago

    Montreal, Quebec, Canada Acumatica, Inc. Full time

    Technical Product Manager- Professional Services But don't take our word for it—read what analysts like Gartner and Nucleus Research have to say about us. A leading provider of cloud business management software, Acumatica empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile...

  • Product Owner Transportation Platforms

    7 days ago

    Montreal, Quebec, Canada Intelcom Full time

    Prêt à relever le défi ?Reporting directly to the Senior Product Manager, Transportation Platforms, the Product Owner, Transportation Platforms will be responsible for developing the company's technology platforms used to operate the company's first-mile, middle-mile and last-mile routes. The portfolio of solutions you will work on includes a powerful...

  • Manager Platform Solutions

    7 days ago

    Montreal, Quebec, Canada International Air Transport Association (IATA) Full time

    Employment Type: PermanentContract Duration:About the team you are joiningPlatform and Data Operations (PDO) establishes the functional organization of GDC platforms, as in which system best fits the operational needs to perform a specific business process. In order to do this, PDO leads the choice of system and the coordination of changes in those systems...

  • Technical Product Manager

    4 weeks ago

    Montreal, Quebec, Canada Plusgrade Full time

    *** English Version Below ***Les voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et...

  • Technical Product Manager

    7 days ago

    Montreal, Quebec, Canada Plusgrade Full time

    *** English Version Below ***Les voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et...

  • Technical Product Manager

    3 weeks ago

    Montreal, Quebec, Canada Plusgrade Full time

    *** English Version Below ***Les voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et...

  • Data Platform Architecture Manager

    4 weeks ago

    Montreal, Quebec, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Data Platform Architecture Manager

    3 weeks ago

    Montreal, Quebec, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Product Manager

    6 days ago

    Montreal, Quebec, Canada GSOFT Full time

    Company DescriptionWe're GSoft, home to a family of software products that lay the groundwork for a better employee experience. Our goal is to make work simpler, kinder, and faster.Specifically, we help companies get the most out of Microsoft 365 with ShareGate. We help managers grow their teams with Officevibe. And we ensure every onboarding is a memorable...

  • Product Manager

    6 days ago

    Montreal, Quebec, Canada Climate Pros Full time

    Lead the Future: Product Manager Wanted to Drive Innovation for our new platform, Watchtower HD Are you passionate about pioneering solutions that redefine industries? Join us at Climate Pros, where we're revolutionizing commercial refrigeration with our cutting-edge software platform, Watchtower HD. As our Product Manager, you'll be the driving force behind...

  • Data Platform Architecture Manager

    2 months ago

    Montreal, Quebec, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Data Platform Architecture Manager

    3 weeks ago

    Montreal, Quebec, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Manager, Cybersecurity Platform

    7 days ago

    Montreal, Quebec, Canada Ivanhoe Cambridge Full time

    We invest globally and act locally for a sustainable impact in communitiesAs a global real estate industry leader, our mission is to generate long-term value for our 6 million depositors in Quebec and to have a positive environmental and social impact on both the people who work for us and the businesses that call our properties home. We develop and invest...

  • Platform Manager

    7 days ago

    Montreal, Quebec, Canada CAE Full time

    About This Role Your Mission As a Platform Manager for Network Critical Services, you will be responsible for the administration, evolution and operational support of CAE's critical networking systems globally. In this position, you will be part of a global Infrastructure & Operations Team, interacting regularly with peers in other regions (Americas,...

  • Technical Producer

    6 days ago

    Montreal, Quebec, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Senior Director of Platform Engineering

    6 days ago

    Montreal, Quebec, Canada PetalMD Full time

    Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. Our commitment to fostering an exceptional workplace culture has...

  • Technical Manager

    6 days ago

    Montreal, Quebec, Canada Pelcro Full time

    Company Overview:Pelcro is a leading subscription and membership management platform with enterprise clients around the world. Our team is composed of talented engineers and innovative thinkers who are passionate about pushing boundaries and creating cutting-edge solutions.Position Summary:We are seeking an experienced and hands-on Technical Manager to join...