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Creative Operations Manager

3 months ago

Vancouver, British Columbia, Canada Lululemon Full time
who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.

Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The North America Creative Operations team is a partner to the Brand Creative team and is tasked with enabling best-in-class brand storytelling and creative experiences.

This team owns operationalizing the creative process to deliver always on work, creative campaigns and initiatives.

a day in the life:
what you'll do
The Creative Operations Manager is responsible for managing creative projects within a studio from brief to delivery. They will drive process for the team, supporting a culture of excellence and the values of the creative team. You will be a collaborator and partner for cross functional partners and external agency partners.

Responsibilities:

include, but not limited to:

  • Manage projects against the Creative Studio Operating Model, ensure team is prepared to meet gates and deadlines
  • Manage crossfunctional communications and workflows, ensuring effective exchange of project information
  • Manage day to day tasks, including feedback from Creative Leaders and key stakeholders
  • Help ensure creative is on brief, budget and timeline
  • Manage creative partners and content creators working with the studio
  • Create and manage the team's information hub ensuring creatives have the latest materials and information
  • Work closely with cross functional operations partners to enable the creative work
  • Support resource planning, tracking and reporting
qualifications

  • 5+ years of direct experience in creative teams for large retail ecommerce or creative agency/production experience specific to the apparel/footwear industry
  • Experience working with external creative and production partners
  • Positive approach to problem solving through analytical thinking and operational efficiency being top of mind
  • Ability to prioritize multiple projects and tasks, with project changes, and reliably meet deadlines
  • A genuine passion for brand creative and creative operations; track record instilling operational excellence for a creative team
  • Must be a selfstarter, critical thinker, team player, who thrives working in a fastpaced entrepreneurial environment, organized, detail oriented, collaborative, and flexible
  • Strong sense of ownership and accountability
  • Ability to travel domestically & internationally
must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness and create the space for others to do the same.
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationships.
  • Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
Additional Notes
Authorization to work in Canada is required for this role.

Compensation and Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well.

Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood topup
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)

Note:
The incentive programs, benefits, and perks have certain eligibility requirements.

The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

LI-Hybrid #LI-AA1