Customer Service Representative

1 week ago


Concord, Ontario, Canada Humber HR Full time

Job description
We are hiring Customer Service Representative for our Client, located in Vaughan

Position Requirements
-
1 year of experience in Customer Service is a must

Job Responsibilities:

  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.

Salary:
$17 per hour

Schedule:

  • 8:30am 5pm (Monday Friday)

Ability to commute/relocate:

  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer Service : 1 years (required)
  • MS Office : 1 years (required)

Shift availability:

  • Day Shift (required)

Work Location:

  • Vaughan

Flexible Language Requirement:

  • French not required

Supplemental pay types:

  • Commission Pay

Salary:
$17.00 per hour

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Concord, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)
Microsoft Office: 1 year (required)

Work Location:
One location

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