Golf Shop Services

2 weeks ago

Stratford, Ontario, Canada Stratford Country Club Full time

The Stratford Country Club, a long-standing year round community sports & event facility, is looking for dynamic individuals to join our team.


Our operations includes many different streams:
Golf | Curling | Indoor Golf | Restaurant | Takeout | Weddings & Special Events | Catering
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Job Summary:_Golf Shop Services staff are responsible for the following, but not limited to:

  • Responsible for providing cashier services, retail support, and merchandising sales
  • Working alongside the Outdoor Golf Services staff each and every shift making sure their job is being completed properly
  • Have the ability to work independently on assigned tasks and work alongside others
  • Opens and closes the Golf Shop
  • Assists with maintaining the cleanliness and organization of the Golf Shop and storage areas.
  • Manages internet based tee sheet to handle bookings by telephone and/or in person
  • Must attend training sessions to understand complicated aspects of the operation
  • Provides cashier services for retail sales and collection of green fees
  • Assists with tournament preparation and activities
  • Assist with the execution of member leagues and events
  • Assists with inventory and requisitioning of supplies
  • Answering telephone and directing all calls to the appropriate department/request
  • Contributes in a positive manner to ensure success of the operation
  • Ensures SCC Health & Safety policies, WHIMIS training and standards are followed
Pro Shop Service Staff will be working during a variety of different golf structures (regular golf days, tee time tournaments, shotgun tournaments, member events, demo days, sales days, etc.)

  • Able to take initiative within given guidelines
  • Has exceptional energy, flexibility and professionalism
  • A precise attention to detail, order, and cleanliness
  • Has effective communication skills
  • Able to evaluate and select alternative courses of action quickly and accurately
  • Have the ability to work independently on assigned tasks and work alongside others
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Reports to:_Senior Golf Shop Staff & Club Director
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Work Environment:_to ensure the success of the entire golf operations, Golf Shop Services Staff should be able to work well individually and as a team player. Works indoors and outdoors (mainly indoors). Work is generally in an interior retail environment. Ability to multi-task is a must. Attention to detail is key in all aspects of the position.

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Position Specifications:_

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Experience:_6 months of retail experience preferred. A knowledge of golf is strongly recommended but not required.
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Education:_Must be able to read and write English, and perform basic math. Some knowledge of Microsoft Office and/or Google Drive is recommended.
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Supervision Given_**:Provide instructions to part-time staff and volunteers, based-on detailed directions.
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Time Pressures_**:Ensures that accurate tee-times are maintained. Failure to keep the tee-times on schedule can result in delays, back-ups and irate golfers.
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Supervision Received:_Overseen by Senior Golf Shop Staff, with input from the Club Director
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Purpose:_Provides customer service to members and customers.
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Ingenuity:_Work requires some initiative, must be able to change course in mid-stream if plans fail, but still achieve the department goals and objectives.
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Physical Demands:_Working on your feet for most of the shift is required. May need to assist in various areas of operation during peak business hours and/or during slow times. Light physical demands.
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Season Availability_: Availability during school months is required including weekend and afternoon shifts. Morning shifts to those available. Employment would begin just before golf season begins (plus or minus a week of April 15), and ends when the course closes October 31.

Job Types:
Part-time, Seasonal

Contract length: 7 months

Part-time hours: 30 per week

Salary:
From $15.50 per hour

Benefits:

  • Onsite parking

Day range:

  • Weekend availability

Shift:

  • 10 hour shift
  • 8 hour shift
  • Afternoon shift
  • Morning shift

Ability to commute/relocate:

  • Stratford, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
One location

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