Ar Credit and Collections Specialist

2 weeks ago


Boucherville, Quebec, Canada Graymont Full time
Canada - QC - Boucherville

DESCRIPTION

  • Daily balancing of batch amounts with the remittances received at multiple banks for multiple entities
  • Review and research unapplied cash or credit card payments
  • Analyze complex customer accounts and resolve issues relating to weight, pricing, freight, and sales tax discrepancies; escalate unresolved issues/concerns when needed
  • Responsible for collection and credit as assigned for the Graymont Group of Companies
  • Assist in determining, reviewing, and updating credit limits and terms for new and existing customers using inhouse credit history, references provided by banks and Dun and Bradstreet (D&B) reports
  • Maintain activity logs of customer calls and correspondence
  • Participate in monthly collection meetings to review delinquent accounts with Credit Administrator, Regional VP Sales, etc.
  • Liaise with Sales and Finance for nonroutine credit issues
  • Create new customer/vendor address book numbers (profiles) in JD Edwards
  • Produce monthly statements for customers
  • Archiving, record retention and audit support as required
  • Assist with other duties as assigned within the AR department

QUALIFICATIONS:

Education, Experience and Job-Related Skills:

  • Diploma or Degree in Accounting, Business Management, or a related field
  • Collector's Certificate from the Canadian Credit Institute (must be completed with the first 90 days of employment paid for by Graymont)
  • Bilingual in French & English an asset
  • 1 to 3 years' experience in a related field
  • Basic knowledge of accounting principles and understanding of invoice and credit/collection procedures
  • Strong interpersonal and communication skills, both verbal and written is a key to success in this role
  • Ability to develop and maintain positive working relationships with coworkers, as well as internal and external customers
  • High level of adaptability and ability to effectively manage multiple priorities and work in a fastpaced, highvolume environment
  • Efficient, accurate, detail oriented with strong time management skills
  • Knowledge and experience using ERP's (Oracle JD Edwards, SAP) considered an asset


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