Library Casual Staff
2 weeks ago
Student Services department's role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.
The Opportunity
Casual staff are expected to make decisions independently, balancing operational needs with user-focused service.
They are also comfortable working in a public space serving a diverse community of library users, during hours when they may have limited support from specialist library staff or other SAIT departments.
Casual staff will meet a variety of public service situations with competence and empathy.Please note:
Successful applicants will work assigned part-time hours, usually covering weekday evenings and weekends. However, they may also be expected to cover additional shifts on short notice or during weekdays to support the Library's business needs.
The Role:
- Respond to reference queries, clarifying user needs through reference interviews
- Guide users through in the use of information tools, such Library Search and eResources
- Provide circulation and client account services using our ILS
- Provide basic technical assistance to users
- Inform users about library resources, policies and processes
- Direct users to appropriate SAIT services and resources
- Open and close the Library
- Refer complex user requests to appropriate staff
- Oversee the work of shelvers and report issues to the User Services Coordinator
- Prepare print material for shelving
- Track usage statistics
- Maintain equipment
- Organize collections
- Reshelve returned materials
Qualifications & Experience:
- Library Technician Diploma, or an equivalent combination of education and experience.
- Extensive knowledge of contemporary reference and information sources
- Strong knowledge of library operations and best practices
- Familiarity with modern ILS systems
- Basic computer skills, including use of the Windows operating system and Office 36
- Strong written and verbal communication skills
- Ability to work independently, but cooperatively
- Ability to resolve problems and make decisions independently
- Ability to meet a variety of users and needs with competence and empathy
Job classification:
Library Technician I
Hourly rate:
$ $24.67
Position End Date:
June 30, 2024
Posting closing date:
August 10, 2023
About SAIT
- SAIT is a global leader in applied education. Named one of Alberta's Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences.
At SAIT, we understand that experience comes in many forms.
We're dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we're looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.*****BEWARE FALSE POSTINGS AND RECRUITING OFFERS
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