Manager - Planning and development
2 weeks ago
ACMO is Ontario's only professional association dedicated to supporting and promoting the condominium management profession.
For more than 44 years our mission has been to cultivate and promote a growing community of condominium management professionals through higher standards, knowledge, support, resources, advocacy, and networking opportunities.
We offer connection to a community in which members have opportunities to develop professionally, advance their collective interests, and increase their value to employers and clients.
We're looking for a driven individual with sales, marketing, and membership experience to join our team and proactively drive the expansion of our community and increase member value.
You will take the lead in managing all aspects of membership development and member programs and services to help people and organizations get and stay connected to our community.
Management and implementation of membership solicitation and development initiatives and value-added member programs and services designed to increase membership and member satisfaction.
- Implement and coordinate membership prospecting, sales/acquisition, onboarding, retention and exit processes.
- Participate in and work collaboratively with events staff on the delivery of ACMO events and industry conferences/tradeshows to support membership development objectives.
- Manage development and implementation of member programs and services and associated supplier/partner relationships.
- Establish, cultivate and manage relationships with external stakeholders, regional reps, mentors, partners, and organizations to advance membership development and programming objectives.
- Propose strategies and tactics to meet association objectives in the areas of membership development and membership programs as part of the strategic planning process. Together with the Manager, Events and Sponsorship, provide ongoing leadership and support to the Membership and Programs Committee and any ad-hoc committees required to advance membership development objectives.
- Provide ongoing recommendations for improvement to the Executive Director in the areas of membership and member programs.
- Prepare regular membership and program reports to the Executive Director.
- Management and evaluation of membership staff.
- Post-secondary education in marketing, sales, business management or related field
- 5 – 7 years of progressive experience in membership sales/development and membership programs and services, or equivalent
- Demonstrated ability in sales, partnership development and customer relations
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