Rv Parts and Service Advisor

2 weeks ago

Fergus, Ontario, Canada Robinson Motor Company Full time

ROBINSON MOTOR COMPANY continues to build from the success of Robinson Buick GMC, having built its reputation by caring for its clients.

With locations in Guelph, Seaforth, Fergus and Simcoe we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team makes this a great opportunity

We are looking for a
RV Parts and Service advisor for our
Fergus location
(Robinson RV Centre).

Responsibilities include:
-

  • Schedule appointments for automotive repairs and maintenance.
  • Answer incoming calls and work with customers to identify what kind of services or parts they need.
  • Provide estimates for parts, repairs and inform customers of any additional services needed.
  • Communicate with mechanics to ensure timely completion of work.
  • Provide excellent customer service throughout the process
  • Cashing out customer, processing payments and closing the work orders in the system.
  • Follow up with customers to ensure satisfaction and build long-term relationships
  • Keep the service and parts area clean and organized.
  • Other duties as assigned.

Qualifications and Requirements:
-

  • Strong communication and Interpersonal skills.
  • Experience in RV industry an asset
  • Computer skills (Word and Excel) a minimum.
  • Analytical and Problem-Solving skills.
  • Must be detail oriented, accurate and organized.
  • Team Player

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift

Experience:

  • Customer service: 1 year (preferred)

Work Location:
In person

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