Receptionist

1 week ago


Kitchener, Ontario, Canada Euro Reflections Full time

Euro Reflections is a high-end boutique, full-service hair salon, spa and medical spa offering a wide range of services to our clients.

We are the t
op-rated salon and spa on google in Kitchener-Waterloo. We are looking for a receptionist to join our growing team

We are a tight-knit diverse group (#ERfam), that strive hard to create a fun, positive and collaborative work environment. Our clients are our #1 priority and that is reflected in our interactions and our quality of work.

Job Duties & Qualifications

  • Manage the front desk and waiting room area with absolute professionalism and enthusiasm
  • Greet and assist clients upon their arrival in a friendly and welcoming manner
  • Become proficient at using the SpaWare software for all things related to the daily operations of the salon/spa
  • Maintain multiple schedules and ensure appointments are booked properly with the appropriate staff member and timing.
  • Prepare basic beverages for clients
  • Keep the lobby area clean and tidy
  • Assist staff when needed
  • Opening and/or closing the till and building
  • Process payments and cash handling
  • General cleaning including laundry, sweeping, and sanitizing surfaces
  • Other tasks as assigned
  • You must have excellent organizational and time management skills and the ability to multitask and work well under pressure
  • You must have excellent verbal communication skills as well as writing skills (proper grammar and english)
  • You must be a team player and be willing and eager to help with anyone needed.
  • You must have exceptional phone etiquette
  • You must be a peopleperson, with a warm, welcoming and positive attitude
  • You must have exceptional customer service

This job requires a lot of client interaction as well as team interaction. We are looking for an extraverted individual who thrives on being around and serving others.

Opportunities for Growth


If you do well in this role and show leadership and management ability beyond the scope of this role, there is future opportunity to grow with the business and transition to a management position.


Requirements:

  • High School Diploma or equivalent
  • Past experience is a similar role is an asset
  • Experience with SpaWare booking is an asset
  • Excellent customer service skills
  • Friendly and open personality
  • Adaptable
  • Works well under pressure
  • Good communication
  • Experience with Gmail, Google Docs, and Microsoft Word
  • Social Media experience an asset
Availability

  • Fulltime and Parttime hours available, fulltime is preferred
  • Morning, afternoon, evening and Saturday shifts required

Job Type:
Part-time

Salary:
$15.50-$18.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Commission pay

Application question(s):

  • Do you have experience as a receptionist?
  • Do you have experience working in a salon/spa or in the beauty industry?
  • Are you available to work evenings and Saturdays?
  • Are you computer proficient and able to learn new software as required?
  • Do you have experience with MS Office?

Education:

  • Secondary School (preferred)

Experience:

- receptionist: 3 years (required)

Work Location:
In person
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