Receptionist

2 weeks ago


Kitchener, Ontario, Canada Parkway Ford Full time

Parkway Ford is a proud member of the AutoIQ Dealership Network


We are currently seeking a
Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership.


Purpose/Summary of Position:


This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives.

This role is also responsible for ongoing collaboration with fellow team members and improving efficiencies whenever possible.


As the "director of first impressions" for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanour in all interactions.

In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.


What we offer:

  • Operating partner infrastructure: We provide opportunities for advancement all the way up to ownership in the business
  • Shared Core Values and Operating Principles across our dealership network
  • Commitment to an exceptional employee experience
  • Full benefit programs & competitive compensation plans
  • Employee and Family Assistance Program
  • Collaborative work environment & group support
  • Minimum High School Diploma
  • Post-Secondary Education Preferred
  • Previous customer service/administrative experience required

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