Program Events Coordinator

1 week ago

Toronto, Ontario, Canada University of Toronto Full time

Date Posted:03/04/2024

Req ID: 36281

Faculty/Division:
School of Management

Department:
Joseph L. Rotman School of Management

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:


The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada's commercial and financial capital.

Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose:
to create value for business and society.

We make a fundamental promise - Here's where it changes - to our students, our partners and the broader community.

Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

The Initiative for Women in Business (IWB) has been committed to strengthening the female talent pipeline since 2008.

Together with award-winning faculty and corporate partners, we proudly support the career development, decision-making and leadership skills of female professionals.

We offer a blend of practical knowledge and top academic instruction, centered in three key areas:
personal performance, leading growth and transition support.


As the Program Events Coordinator, Initiative for Women in Business, you will support IWB's goal of delivering a diverse portfolio of top tier professional development programs for professional women and its strategy of building a portfolio of profitable customer-centric programs and events.

You will be responsible for all activities related to planning, and delivering programs both online and in-person.

Your responsibilities will include:

  • Determining logístical details and activities for events and/or programming; overseeing daytoday operational needs and service delivery requirements of programs, in consultation with Program Manager
  • Coordinating the preparation and distribution of program and/or course material; collaborating with program team and as per design recommendations, making edits and revisions to content, content design and interactive tools on Quercus/LMS
  • Providing detailed information to students on program and/or course requirements; maintaining course information on student information systems, including program website
  • Support recruitment and admissions process by tracking enrollment status and verifying financial and administrative requirements are received in a timely manner
  • Implementing plans and process improvements for program activities; editing program and service materials
  • Supporting instructors during online/hybrid program delivery by reviewing delivery agenda, creating and moving students to breakout rooms for activities, monitoring chat and other online features, and providing technical instructions andsupport for students when required
  • Scheduling coaching appointments using online tools, such as Acuity; managing daily activities using project management tools, such as Asana and excel documents; coordinating meeting schedules, agendas, materials, action and followup items (using online tools as well as excel documents)
  • Preparing invoices using templates and following up on outstanding payments

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent education and experience
  • Minimum two (2) years recent and related experience, in both online and inperson, event planning, program delivery, customer service, and administration
  • Experience delivering and administering online programs using Learning Management Systems and webinar platforms, including Zoom, Adobe Connect, and Webex
  • Proficient with personal computer and software including word processing, Excel, PowerPoint, databases, Adobe suite,digital image editing, and UX/UI design
  • Knowledge of web, desktop publishing and authoring tools (e.g. Articulate, Canvas)
  • Experience in delivering professional development programs designed specifically for women
  • Excellent project coordination and event management skills
  • Excellent interpersonal and communication skills
  • Strong customer service orientation; embraces diversity and fosters inclusion
  • Ability to handle multiple programs and/or priorities simultaneously
  • Sound judgment under pressure; maturity and professionalism required to interact with senior executives
  • A team player with sensitivity to various levels of expectation from corporate executives, faculty, staff and suppliers
  • High attention to detail and dedication to accuracy
  • Ability to anticipate next steps and work proactively
  • Electronic research skills
  • Some of our programs are delivered in the evenings and the Program Events Coordinator will be required to work these hours depending on program needs

Assets (Nonessential):

  • Experience in Excel with the ability to perform search and sort functions, conditional formatting, and the use of simple formulae
**To be su

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