Customer Service Clerk

2 weeks ago


London, Ontario, Canada Upper Thames River Conservation Authority Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 7 months to less than 1 year

Work setting:

  • Various locations

Tasks:

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Perform general office duties
  • Receive and log complaints
  • Receive payments

Computer and technology knowledge:

  • MS Excel
  • MS Windows
  • MS Word

Security and safety:

  • Criminal record check

Transportation/travel information:

  • Own transportation

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Handeye coordination
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Personal suitability:

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Green job:

  • Involves duties and responsibilities that lead to positive environmental outcomes
  • Involves supporting green economy sectors

Other benefits:

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Work Term: Seasonal
  • Work Language: English
  • Hours: 35 hours per week


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