Surgical Office Assistant

1 week ago

Winnipeg, Manitoba, Canada University Medical Group - Department of Surgery Full time

Full Job Description

MINIMUM FORMAL EDUCATION/TRAINING REQUIREMENTS:

  • Completion of Grade XII.
  • A recognized Medical Office or Medical Administrative Program, plus twothree years directlyrelated clinical experience.
  • An acceptable equivalent combination of education and experience may be considered.
  • Medical Terminology an asset.

EXPERIENCE:

  • A minimum of two to three years of experience working within a clinical and/or surgical office setting
  • Experience working with people in difficult and emotional situations.
  • Extensive computer experience on a variety of software and operating systems.

SKILLS AND ABILITIES:

  • Welldeveloped interpersonal skills when communicating with patients, physicians' offices, and staff over the phone, in writing or in person
  • Ability to work independently and as a team member
  • Effective and clear verbal and in written communication skills
  • Excellent planning, organization, problem solving, and time management skills are required
  • Demonstrated ability to complete assigned projects and additional tasks when assigned
  • Experience in coordinating and slating Clinical appointments/O.R. procedures, patient admissions, and related tests is preferred
  • Basic knowledge of surgical billing processes, medical terminology, and transcription
  • Experience working with hospital/clinical patient information system (Accuro/EPR) or other computerized scheduling systems would be an asset
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) is required
  • Word Processing speed of 5060 w.p.m. with a high degree of accuracy is preferred
  • Ability to maintain a positive outlook when challenges arise

KEY RESPONSIBILITIES & DUTIES:

Administrative:

  • Coordinating physician's calendar with respect to surgeries, meetings, clinics, and teaching sessions; as well as preparing call schedules
  • Maintains and updates, as required, office procedures, and filing systems including management of files for offsite storage (electronic and paper)
  • Typing of a variety of confidential material related to administration, patient care, research and teaching activities; as well as processing of digital/manual transcription
  • Manages monthly inventory of office supplies as applicable
  • Call Schedule preparation and distribution
  • Curriculum Vitae (CV) and Teaching Dossier maintenance
  • Managing and processing the mail including internal and external mail as it relates to the surgeon (s)
  • Triaging of telephone calls and reception duties
  • Miscellaneous administrative/clinical duties as assigned

Clinical:

  • Scheduling clinic appointments, arranging investigations and slating OR procedures
  • Ensure all consults are reviewed/triaged by the surgeon and entered in PART to maintain consult waitlist
  • Clinic preparation pull charts, print clinic list, call for test results, xrays etc.
  • Attend and maintain clinic schedule during clinics to ensure it runs efficiently and in a timely fashion; Prepare clinic rooms and check in patients
  • Ensure all patient demographics are up to date and most recent information is entered into EPR/EMR scheduling system
  • Maintain accurate waitlists for surgeries
  • Submit booking in PART and send mandatory paperwork to PAC within required timeframe determined by Centre
  • Tariff of clinical and surgical visits for submission to Surgical Billing Office
  • Manage transcription process
  • Prepares and submits statistical reports as requested

Job Types:
Full-time, Permanent

Salary:
$23.25-$25.32 per hour

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite gym
  • Paid time off
  • RRSP match
  • Store discount

Schedule:

  • Monday to Friday

Education:

  • Secondary School (required)

Experience:

  • Medical office: 2 years (required)

Work Location:
One location

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