Preventative Maintenance Program Administrator
2 weeks ago
Representing world-class brand partners Taylor, Henny Penny & Franke Coffee Systems, DSL is the largest Canadian supplier of premium food service equipment, and the exclusive factory-authorized service provider for the equipment we sell.
At our core, we believe in doing right by our customers, finding the best solutions to fit their needs, being creative and innovative, working hard, and having fun along the way.
Why Join Our Team?
Competitive wage & health benefits
Health Spending Account (Flex Spending Account or Health Spending Account)
3 weeks paid vacation
Strong company culture & core values
RRSP matching program*Opportunity for advancement
- *Applicable once eligibility requirements are met_
Position Summary
Reporting to the Preventative Maintenance Manager, this entry level position is responsible for ensuring that our customer contract information is accurate at all times.
What you'll do:
Data Entry (70%)
Maintain contracts and recurring services modules data
Add/Remove/maintain customers in contracts
Add/Remove/maintain equipment in recurring services
Help maintain contract templates
Help maintain contract types
Correct contract errors
Update recurring services information
Ensure inventory movements for completion of tasks
Review completed tasks for compliance with service standards.
Data Management (15%)
Analyze data for errors and omissions
Suggest corrective actions and processes
Identify areas of focus to prevent data errors
Provide reports on contract module performance
Run reports to identify contract and task duplicates
Ensure standardization of contracts
Additional Duties as required (15%)
Assist in scheduling and dispatching of technicians
Assist with parts scheduling and equipment sourcing
Generate invoices for customers on recurring services program
Call customers to verify equipment
Call customers to schedule recurring services
Communicate with technicians to ensure service compliance
Supply customers with documentation when requested
Communicate with technicians to confirm vacation and personal schedules
Manage and update technician online training
Manage and update technician skill set approvals
What you'll need:
High School Diploma or Undergraduate Diploma
-
Experience using Power BI
Understanding of Pivot Table
Analytical skills relating to data
Ability to analyze data to create pareto charts
Excel macro experience is an asset
Strong Microsoft Excel analytical skills (pivot tables, data evaluation)_
Ability to multitask in a fast-paced environment
Excellent organizational skills with a high attention to detail
Ability to be flexible and able to manage multiple priorities
Strong verbal and written communication skills
Self-motivated with the ability to work with mínimal supervision.
We thank all applicants for their interest, only those selected for an interview will be contacted.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Keeping in mind this is an entry level position, what are your wage expectations?
- How much experience do you have with Power BI?
- Do you have the skills to create and understand pivot tables?
Experience:
- Data entry: 1 year (preferred)
Work Location:
One location
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