Fraud Risk Analyst

2 weeks ago

Toronto, Ontario, Canada Peoples Group Full time

About us:


Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years.

Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values; Strength-Based, Relationship Focused, and Passionate Execution. We believe people don't choose a company to work for, they choose a company to join. We also believe that people come first and each day we strive to be willing, trustworthy, and creative.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home.

Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start & end times.


About you:

You are a highly motivated and skilled Analyst with a strong track record in Fraud and Risk Management.

You are a forward thinker who can comfortably interpret quantitative and qualitative data to assist with the ongoing review and daily monitoring of the fraud and risk management of Peoples merchant acquiring business.

You have a proven track record in investigations, and experience working on the merchant acquiring side of banking.

About you / qualifications:

  • Post Secondary Degree
  • 1 or more years' experience in a fraud and/or risk related field, preferably within the payment card industry
  • Experience with creating and maintaining relationships with clients and 3rd party vendors
  • Comfortable speaking with all levels within the organization
  • Ability to work independently
  • Experience working with a Fintech and/or a bank would be considered an asset

About the day-to-day:

  • Reporting to the Manager, Issuing Fraud & Risk
  • Complete daily reviews of alerts flagged as suspicious across multiple systems
  • Independently dive into systems and data to find suspicious activity and trends
  • Perform regular risk assessments on multiple prepaid card programs and other banking products
  • Provide risk recommendations to internal and external stakeholders, including senior leadership and high value clients
  • Monitor and help report on monthly fraud loss rates by card program
  • Conduct regular touchpoint meetings with clients
  • Conduct investigations on suspicious activity, including preparing investigative reports with findings and recommendations gathered from analysis of account history and source documents
  • Leading and being part of projects to improve how we do business
  • Become part of an open team which achieves success together
  • Constantly learning and adapting to new processes, procedures, products, and clients within a fastpaced environment
  • NOTE: Please accept our utmost appreciation for your interest; however only those applicants under consideration will be contacted.
Peoples Group is an Equal Employment Opportunity employer. _

Qualifications:

Education

Preferred

  • Bachelor's degree or better in Business Economics.
  • Bachelor's degree or better in Criminology and Criminal Justice.
  • Bachelor's degree or better in Finance.

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