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Office Manager

4 months ago

Vancouver, British Columbia, Canada SCI Shared Resources, LLC Full time
Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation.

Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.


JOB RESPONSIBILITIES

  • Orders supplies for the office and completes inventory counts
  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
  • Completes various funeral reports and files accurately
  • Supports Sales as necessary requiring an understanding of JD Powers
  • Assures compliance with all Company policies and procedures to include
  • Sarbanes Oxley (SOX) audit
  • Dignity University (DU) training
  • Day Sales Outstanding's (DSO) related to financial and administrative areas
  • Assists in preparing and/or overseeing all funeral related forms
  • Ensures new associates receive new hire orientation
  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
  • Processes expense reports
  • Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
  • Coordinates daily activities with business unit as well as other departments
  • Trains associates in the proper administration of policies and procedures
  • Services customers by interacting with families in a professional and compassionate manner
  • Maintains and updates customer records
  • Updates company website with current obituaries
  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
  • Behaves in a supportive way to enrich the work environment
  • Performs other duties as assigned

MINIMUM Requirements

Education

  • High school diploma, GED or completion of a diplomatraining program at a college or technical school

Experience

  • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

  • Excellent communication skills both orally and in writing
  • High level of compassion, integrity, and confidentiality
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented
  • Must be flexible and able to function in a facepaced environment

Work CONDITIONS

Work Environment

  • Professional Dress is required when in contact with families.

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond "standard" hours as the need arises

Pay
- $ $25.00/hr

Postal Code:
V5W 2Z1

Category (Portal Searching): Operations

Job Location:
CA-BC - Vancouver

Job Profile ID:
K00222

Time Type:
Full time

Location Name:
Hamilton Harron Funeral Home