![Pemberton Bottle Depot & Recycling Centre](https://media.trabajo.org/img/noimg.jpg)
Supervisor
2 weeks ago
Responsibilities:
- Supervise and coordinate the activities of call center staff.
- Provide guidance and support to staff in resolving customer inquiries and complaints.
- Monitor and analyze customer service metrics to identify areas of improvement.
- Develop and implement strategies to improve customer service levels.
- Ensure that all customer inquiries are answered in a timely manner.
- Train and coach call center staff on customer service best practices.
- Create reports on call center performance and customer feedback.
Job Types:
Full-time, Permanent
Salary:
$34.00-$38.00 per hour
Expected hours:
per week
Benefits:
- Casual dress
- Housing allowance
- Onsite parking
- Relocation assistance
Flexible Language Requirement:
- French not required
Supplemental pay types:
- Bonus pay
- Retention bonus
Language:
- English (preferred)
Ability to Commute:
- Mount Currie, BC V0N 2L3 (preferred)
Ability to Relocate:
- Mount Currie, BC V0N 2L3: Relocate before starting work (preferred)
Work Location:
In person
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